Wells Fargo Bank

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Address: 100 Lincoln Hwy, Exton, PA 19341, USA

Phone: (610) 363-8020

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State: Pennsylvania

Zip Code: 19341

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Reviews

Highly disappointed with this company.  Went in for the PMA account and they roped us in by saying that we could have 0.4% interest on the account every 3 months and at the end of 3 months we would just need to call and they would renew the 3 months again.  We moved to a different location and went to another wells fargo that was closer to renew and they manager did it and knew exactly how.   So then I went to this branch in Exton after work one day and showed them the evidence of receiving .4% for over 7 months.  I wanted them to renew it, but after 3 months of emailing the manager endlessly they gave me a "courteous" 3 more months and said that would be it afterward.  So they claimed that I could get .4% forever and then went back on that...they passed my issue around until finally I just didn't hear back from anyone.  I use to think that Wells Fargo was an honest business that ran themselves with integrity, but lately, that is not what I am finding...

Unfortunately I don't have the time  to change banks and go through that headache, otherwise I would.  I'd give zero stars if I could.

 8 years ago (07-09-2017)

Close to work and very nice peoole 

 8 years ago (31-01-2017)

Very friendly people and a great bank

 8 years ago (30-03-2017)

I have been coming to this branch for years now. The service is excellent, efficient, and fast!  The associate are courteous and ready to help.  Thanks Caitlyn for a great team.

 10 years ago (12-08-2015)

I visited your Branch in the USA a few days ago and spoke to a specific banker and took her business card as reference. I am now in the UK and have called her number innumerable times over the past 2 days - always going to voice-mail. I e-mailed her ... and NO reply. I have called the Branch number and am ALWAYS told that due to a high call volume I need to call back again later, thank you!!     What is one to do to access the staff at Exton, PA19341. Is this WF customer service?

 11 years ago (13-08-2014)

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