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Reviews, get directions and contact details for Wendy's

Address: 551 Susquehanna Blvd , Hazleton 18202, PA, US
Phone: (570) 459-1990
State: PA
City: Hazleton
Zip Code: 18202


Opening Hours

Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-00:00


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Reviews
Busy lunch order but it went so smoothly, and right before thanksgiving, no less. I was expecting a long wait and 1-2 items wrong, but it was much quicker and perfect. Terri the manager was hawkeyed, and spotted that there was a discrepancy between the screen and another customer's order before they had the opportunity to check. Our food was delicious too.
I like this location and the food is generally really good here but I went here for dinner tonight with my daughter 7/18/22 @ 8:10pm and the doors were already locked. You could see the drive-thru was still operating but the dining room was closed. Why would the dining room be closed at 8:00 at night? I ended up going somewhere else because I really didn't feel like eating in my car. Not exactly sure why the dining room would be closed so early but this is the second time I've encountered this and it's not making for a happy customer.
Cocky manager ! Didn't make food right . Didn't get what we ordered. They wanted to charge us more . Adittue was giving and dirty looks . And grabbing of card outta my hand didn't even ask nicely for it .
Not the workers fault, but you should be ashamed charging $2.89 for a large fountain drink! What a rip off! Pure Greed!
Worst experience. They did not get my order correct and as a result I had to throw the whole thing away to avoid a serious food allergy reaction. Completely incompetent employees.
Went in to grab a quick bite. We ordered fresh brewed ice tea and were informed AFTER paying that it wasn't brewed anymore. The manager said we could just g get water. When we asked for a water cup she semi-tossed the large cup at us and said you can use this one. We had to ask for the charge for the iced tea be renovated. She never offered.. And that took a bit, she didn't seem to know how. Features: Not a single employee was wearing a mask
The 1 star is solely for the newcomer that took my order and without effort, he got it correct and was the most polite,pleasant and eager to please young man that I have seen anywhere in a looong while!! However, there's a lot of room for improvement for the entire staff behind him, including his manager!! This is not the 1st 2nd or even 3rd time this Wendy's has seriously screwed our order. When u have no tomatoes on the receipt then you not only find tomatoes but onions also then are told that there were always onions, by a very argumentative and seriously rude manager, there's real issues at this establishment!! Honestly I feel that the owner needs to get his hands dirty so to speak. I have 2 sisters that worked there for years....I know what came on what sandwich!!
Dined in.Party of three.Though there were at least four employees that were primarily visible we were told to order using the kiosk. We were told everyone was busy and it would take a while to get to us. The food was not good. The crispy chicken was anything but. The tomatoes in the cheeseburger were overripe and soggy. The fries were not warm or crispy, however due to the employees being too busy for their customers who come into the establishment, we didn't want to ask for new fries. The women's room had a sticky floor and toilets that badly needed to be cleaned. While we were there we witnessed two potential customers tell the employees they were leaving for McDonald's.
Spacious, clean restaurant. Indoor seating is fully open and things seem back to normal. Arrived at 11:45am and was disappointed that the baked potatoes were not available yet. Also, they forgot the bacon on my chicken BLT. Otherwise, this was one of the better Wendy's I've been to recently.
Super busy location, verified online order and was told to pull to the next window. I did.. in a hurry they passed my bag out, food was partially squished and fries were cold. Usually a good location, even when busy... not sure what happened.
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