Wendy's

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"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."

Address: 450 W 10th Ave , Columbus 43210, OH, US

Phone: (614) 293-4348

State: OH

City: Columbus

Zip Code: 43210

Opening Hours

Monday: 10:00-03:00
Tuesday: 10:00-03:00
Wednesday: 10:00-03:00
Thursday: 10:00-03:00
Friday: 10:00-03:00
Saturday: 10:00-03:00
Sunday: 10:00-03:00

Update Info

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Reviews

I visited this Wendy’s location yesterday and ordered fries after an appointment. However, upon returning to pick up my food, I couldn't find it in the pickup area. When I asked one of the workers, presumably the manager, about my order, he responded in a hostile and disrespectful manner, insisting that I had already picked it up and that he had seen me on camera doing so. Despite my repeated assurances that I hadn't received my order, he continued to accuse me. It was demeaning and discriminatory for him to assume I was someone else and to handle the situation in such an aggressive manner. Eventually, after realizing his mistake, he instructed someone to prepare a large fry order for me, but he failed to apologize or acknowledge his error. The lack of customer service skills displayed by this individual was appalling, and as a result, I will NEVER return to this location again.

The COBB salad is very good! The $5 combo special is a good deal!! Good place to stop for a quick lunch when on the way to a sporting event.Food: 4/5

I showed up at 10:27am and was the only person in line to order as I was using a gift card and therefore unable to use the kiosks, which are credit card only. I would have shown up earlier, and have in the past, but the lunch menu is only served from 10:30am onwards I waited for 15 minutes while three staff members were working on two orders before my order was taken. I waited for my order of a $5 biggie bag as the only order for ten minutes, before others started coming in for 23 minutes. Here is my complete order: a double-stack with no mustard, no ketchup. Small fries. 4-piece regular chicken nuggets. Small drink. I had to leave due to time restraints this Wendy's is on campus and I am currently a student, and had to just pick up what was completed of my order- which I had been told was done, had been marked as ready on the board, and then removed from the board as picked up roughly 7 minutes prior to me needing to leave. The staff member who helped me by giving me what was ready of my order small fries and a 4-piece regular chicken nuggets, as the small drink cup is given on ordering told me that the grill was not even warmed up.  I understand time concerns and that fast food can get busy, and it is important to be gracious about time. If it was only a matter of the length of time it took to get my order, then I would take all responsibility- that's on my time management. However, the staff misled me on how far along my order was, removed it from the board before it had been picked up or even completed, and was very poor in terms of clear communication. The staff was nice, but ultimately I would not recommend this Wendy's if you have another food option. I would definitely recommend not going here unless you can pay via credit card on the kiosk or via ordering online or if you have an hour to spare minimum to wait for food; this is my second time ordering from here where the staff did not take any in-person orders for a significant period of time, which leads me to believe this is a pattern. There is a McDonald's just down the block that has a much better sense of time management.

They are a terrible organization in an embarrassment to Wendy's corporation. I work in the hospital and go there every couple days and I never have ever gotten the correct order and the quality of the food has been horrendous. If you have another option, take it!Food: 1/5

2 Jr bacon cheeseburgers and 2 small cokes was just under $10.00.  Same price as 2 biggie bags.  No thanks Wendy's, take your garbage deals elsewhereFood: 1/5

We ordered 2 Baconators, each was supposed to have 6 strips of bacon. Instead they each had a small pile of bacon crumbles and they were sloppily thrown together.

Absolutely no refills on pop.  Seriously?  It’s the same price as the other stores though.  Try the cafeteria instead.Food: 2/5

O did take out and it was still fresh when we sat down and ateFood: 4/5

I’m glad they are there, I guess. Double check your order before you walk away.  See picture of my burger with $1 upcharge for “extra cheese”.

I was working here today and ordered my lunch off the app and picked it up and it was made too early because my ice is melted and my food is cold and hard! They forgot my sauce and went back and asked for it nicely and the guy threw it in my hand and barely made it! Next time I’m packing because that is not professional and the food was not fresh!

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