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West County Honda

  1. Missouri

Reviews, get directions and contact details for West County Honda

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Auto Dealer

Address: 15532 Manchester Rd, Ellisville, MO 63011, USA
Phone: (636) 391-6900
State: Missouri
City: Ellisville
Zip Code: 63011


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Working with sales (Kris) was great. He made an attempt to answer all my questions and was laid back, a plus for a car sales rep. For questions he did not have an answer for he told us “I don’t know”. How often will you find a sales rep who honestly tells you that he does not know?? Rating 4 stars instead of 5 because our experience with finance guy was less than desirable. He was a passive aggressive man. I brought in my financing rate from my bank but asked him to run my score with other lenders they have to see if I could get a better rate. Finance (Mike Simpson) proceeded to tell me he *knew* I could not get a better rate. I told him I would not be doing my homework if I did not check to be sure and the only way to do so was to submit my application (my credit score is excellent by the way). Mike got frustrated and border line condescending with his responses from there on. He finally agreed to submit my application and to his ego boost- he was right. My credit union had a better rate. He also got flustered when we declined the extra warranty package and was super passive aggressive the whole time with his answers and snarky comments. Not a pleasant experience dealing with him.
9 years ago (24-02-2018)
Our salesman Mike K. was great! Very friendly, helpful and thorough in explaining all the features of the car. The whole process was professional. He was very courteous with us. The showroom was clean and comfortable. Mike the finance manager clearly explained the sales contract. Our experience with the dealership was very good.
9 years ago (27-02-2018)
Mike has been great to work with. I definitely would recommend him. He took the stress away for purchasing a vehicle. And He's a great Christian brother.
8 years ago (23-03-2018)
I have never had a better car buying experience! I mostly dealt with Emily Garrison by phone and email. She was fantastic and very responsive to my inquiries. I was actually going to buy from another dealership because they had the best price, but they also didn't have the trim level I wanted in stock. Finally, late in the evening the other dealership indicated that they may have trouble getting me the vehicle I wanted in a timely fashion (it may take weeks). I called Emily, who was incredibly gracious when I initially told her that we had decided to go with the other offer, to see if she still had the car I wanted in stock. I only wanted to see if I could put a deposit down so they would hold the car for me since it was 30 minutes until they closed and I would be unable to come in until Tuesday (this was a Saturday). She asked me how far away I was and then put me on hold. To my surprise, she came back on and said they would wait for me! When I arrived I was met with excitement from Emily and Doc Vit. These two were staying late for me and they still showed more enthusiasm and excitement than I've experienced in even an empty showroom where I'm the lone, potential buyer! I never felt rushed, and I never felt like a burden for keeping them late. I was treated like I imagine they treated every buyer that walked through the door (during their normal business hours!). It was truly an amazing experience! I can't possibly thank Emily and Doc enough. I highly recommend West County Honda if you're in the market for a new car.
9 years ago (31-01-2018)
Logan was the young man who took care of me and my car and he was phenomenal! My car was done very quick and it looks like a brand new car, inside and out. I'm very happy and I hope Logan gets a raise he was very thoughtful and through. My best experience ever at this HONDA dealer♡
9 years ago (07-02-2018)
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