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I'd move in if they wouldn't have a problem with it
7 years ago (22-05-2018)
It's a small thing - but it always smells so lovely in the store. I'm typically not the one who gets to decide what to buy and what not to buy - but at least it's enjoyable in the store while my wife does.
8 years ago (01-04-2018)
The furniture seems nice. If I could only get it delivered. I paid the delivery fee. I have to arrange for delivery (condominium where you're required to reserve the freight elevator). I ordered a sectional (right side chaise, left side sleeper sofa) and a reclining chair. Attempt 1: they sent the chair, a right side chaise and a left side chaise. Nope... send back the left side chaise. At least now I have a place to sit. Attempt 2: (again... after adapting the service elevator request a second time to the delivery times I was offered)... Sofa arrived damaged. I'm seriously considering Rooms To Go (or anybody else) for future purchases. I can't say whether this is a West Elm problem or a problem with this particular site. It seems like a pretty straightforward proposition, though... deliver what was ordered undamaged.
9 years ago (27-05-2017)
Nice store great merchandise
7 years ago (27-05-2018)
This store has a lot of beautiful items. Guard your wallet! You will want to buy everything. I love that they have craft workshops there. I've attended a couple and enjoyed making something for my home. The staff is very friendly and helpful as well.
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