West End Salon

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About

West End Salon & Spa is Rochester’s new urban retreat located in the heart of the new uptown area. WE specialize in all your beauty care needs!

Story

West End Salon & Spa presents a staff of talented and seasoned professionals that have dedicated themselves to be passionate, inspirational, and innovative in their work to transform artistic talent to a brand synonymous to distinction and excellence. Our mission is to deliver a unique and memorable salon experience by offering the best in class customer care and professionalism by leveraging the latest in salon technology that our industry has to offer. We are at the forefront of the beauty industry with trendsetting styles that encompass technique, talent, and technology.

WE offer a wide range of services for both men’s and women’s haircut, hair color, texture services, facial and body waxing Services. West End sets the standard in salon and spa services. Each of our stylists are on the cutting edge of creativity and versatility with technique from well-rounded experiences.

WE are also proud to announce our recent partnership with Living Proof, a company founded by biotech scientists from MIT and Co-Owned by Jennifer Aniston. For your Skin care needs WE exclusively carry IMAGAE Skin Care. On our menu our clients have a variety of services to choose from such as precision cuts, vibrant color lines, textures and Blowout treatments.

Come join the experience at West End Salon & Spa and discover for yourself the reason we are the premier destination for beauty care services.

Address: 1407 2nd St SW, Rochester, MN 55902, USA

Phone: (507) 226-8889

Website

moc.ecneirepxenolasdnetsew@ofni

State: Minnesota

Zip Code: 55902

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Reviews

Since first walking into this hair salon you are greeted by kind and smiling staff who even offer you coffee or water while you wait for your stylist. Not only are the receptionist so welcoming and happy but their stylists are amazing. Since I have been going to this salon I have had nothing but great experiences. Erika, a stylist at West End is amazing at what she does. Not only does she have a passion and love for making people look and feel beautiful but her personality makes her even more amazing. She makes you feel so comfortable and even takes the time to get to know you personally and make you laugh. I am always extremely happy with the results of my session and feel like she really listens to her client's wants and needs. 
Not only are the stylists great but the esthetician is wonderful as well. She takes the time to listen to your concerns regarding your skin and also takes pleasure in quick performing a free makeover. She really helps answer any of your skin questions and give you free tips and information that can help better the condition of your skin. Each time I have been in to West End she helps to give me a quick makeover and I am always amazed of what she can do in just a few minutes.
I could go on and on about the wonderful experiences I have at this salon but I hope that you can just go and experience this place for yourself. I drive more than ONE HOUR to see these wonderful people. Wonderful, wonderful salon!

 8 years ago (03-11-2017)

I wanted to cut my moderately long hair for the first time in 20 years. I spent months researching the cut that would work best for my hair type then took a few weeks to research the salon to use. I even went so far as to make a Pintrest for the style/cut I wanted. Prepared, I booked an appointment for a haircut online and in the comments section also asked about facials. My haircut appointment was confirmed without any mention on facials.

I couldn't find parking for WestEnd so I meter parked for the hour I believed my haircut would be done. Upon arrival, the receptionist was very kind but only asked me to have a seat to wait. A few minutes later, a very lovely woman lead me into the facial area. When I indicated that I didn't need a facial, I was told that my cut couldn't be done for an hour and a half since my stylist was doing a major color change on her client. So I decided to get my very first facial because I felt pressured since I had mentioned it in the comments upon booking and I wasn't about to sit around.

The facial was not impressive what so ever. I do better ones myself and my skin didn't change at all. I felt bad for the esthetician since she was just doing her job and didn't do the schedule. So I couldn't tell her that I saw no change in my skin. In fact, that was a major waste of $ in my case.

So when I came out of the facial spa area, I was told that another stylist was going to do me a favor and cut my hair quick between clients. Since the original stylist was still working on a major color adjustment, I didn't have a choice. I had blocked that afternoon to pay top dollar for a really great haircut for an upcoming business trip. The young lady that offered to cut my hair between other clients was my only choice. 

By this point, my actual haircut appointment time was up... yet the stylist that was to do my cut said she couldn't (or didn't want to) honor my appointment. I got out my pictures of what I wanted done and she glanced at one of them while telling me she couldn't style my hair after the cut due to time. She obviously wanted to just make a quick buck.

While washing my hair, I explained that this was an incredibly important cut for me. She was in a hurry and barely acknowledged  my comments. I kept showing her the cut in different angles but she just gave me a cheap layered cut which was WAY too short and not the cut I asked for. I was beyond frustrated at that point, although she SOMEHOW managed to curl my short hair under in a horrific style that was no where near the light waves I requested. 

I was given a 10% discount due to the scheduling error. I certainly took it, but my purpose of the dramatic cut was never about money. I tipped for both services because I tip well as a rule (past server). But I am so unhappy with my hair and it's too short now to go in and get it done correctly. 

The biggest blow was that I was a burden on the stylists and I have to live with this ugly boring cut for a long time.

 8 years ago (29-10-2017)

So glad I picked West End to fix some unfortunate highlights I received at another salon. Cole was my colorist and he did a great job of listening to my concerns and determining the best ways to achieve the color I was looking for. I will definitely be a repeat customer! 

 8 years ago (16-05-2017)

The staff were very professional. I had decided to try this salon because of the good work I had seen from them. However, I had my hair trimmed and then curled for my style and once I washed my hair after I got home, I have a pretty obvious piece of hair right next to my face that is almost an inch longer than the rest of my hair. My hair was also definitely not washed clean and the shampoo wasn't completely rinsed out of my hair.  For the price being on the higher end than any of the other really classy salons in town, I would have really liked an even haircut. I really wanted to love the experience but I don't think I'll return.

 9 years ago (12-07-2016)

Highly recommend for anyone in Rochester. Great location, great product, great service!!!

 8 years ago (13-05-2017)

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