Willo True Value Hardware

Reviews, get directions and contact details for Willo True Value Hardware

About

Serving Willoughby and surrounding Lake County Ohio for over 40 years.

Address: 36200 Euclid Ave, Willoughby, OH 44094, USA

Phone: (440) 942-4171

Website

State: Ohio

Zip Code: 44094

Update Info

Reviews

Smart, helpful staff....I  go here before the big box stores!

 8 years ago (29-07-2017)

This would have been higher until recently. As it is they do have some things you can't find elsewhere. The workers aren't cheerful but they aren't mean either. But the last time I was there they sold me something which they said worked the same as a previous product. Instead it melted something in my basement and I needed $200 to fix it. They let me return the stuff that melted it but didn't say "I'm sorry, maybe I was wrong. Maybe we could help you repair it since your out money!". 

But that isn't what really destroyed my view of them. I go to the stores in the same plaza as they do. Chipotles, Marcos...etc. This winter I went there in Dec 2016 to Chipotles. When I pulled into the parking lot I could see it was black ice. So when I tried to walk to Chipotles door I slipped almost three times. I also slipped walking back to my car after. I've never been on something so slippery in a public parking lot. 

So what does this have to do with True Value? Well I asked Chipotles who owned the plaza/parking lot. They said True Value does. They said they have had lots of complaints about the parking lot being iced over during winter but they said True Value essentially says they don't care about salting the parking lot.

So I went to Marcos and asked them the next day. They also said the same thing. They said they have talked to True Value and they don't care about the parking lot. Its been like that for years. Both Chipotles and Marcos said they tried to salt it themselves but can't afford enough salt. 

So that really ruined True Value for me. If you don't care about people possibly falling ad getting seriously hurt then you lost my business.

 8 years ago (17-01-2017)

It's a far cry from other True Value Hardware Stores I frequent. I had to drive to a big box store anyway. Two stars only because the store was open during the posted hours.

 10 years ago (12-06-2015)

Very knowledgeable staff

 9 years ago (20-11-2016)

Knowledgeable people. Solved my problem.

 10 years ago (12-12-2015)

Comment on this business

Map, Satellite View
Street View

to add Willo True Value Hardware map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=willo-true-value-hardware&id=345383&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/willo-true-value-hardware-i345383.html" target="_blank" title="Willo True Value Hardware">Willo True Value Hardware</a></p>

Willo True Value Hardware

Reviews, get directions and contact details for Willo True Value Hardware

About

Find nearby businesses, restaurants and hotels

We use cookies