Willow Valley Resort

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Address: 354 Bairds Creek Rd, Vilas, NC 28692, USA

Phone: (828) 963-6551

Website

State: North Carolina

Zip Code: 28692

Reviews

Bad experience. My wife and i had reservations two weeks ago. We arrived after hours and i called to let them know and i was told there would be a code on my paperwork to get my key  When i got there the box was locked and i did not have a code to get my key. There was no after hours or emergency number to call so i had to go back to town and get an over priced hotel room because it was homecoming weekend. A lady named Barbara could not help me or was even sympathetic towards my plight. She actually thought it was kind of funny. I should have done a better job of listening because i was driving and did not write the code. The fact there was no emergency number was frustrating. It was only about 10 pm when i arrived, but no one to call. I may have felt a little better if the resort had called me and said they were sorry for the inconvenience and ask what could they do to make me feel better about my experience. I would have considered going back but they seemed not to care at all, and everything was my fault. Poor customer service. I received a refund but they charged a fee. The whole experience was a nightmare. If you book ask if they have an after hours number to call in cases like this. I guess they dont need any new business because they were rude and unsympathetic

 9 years ago (18-10-2017)

We are exchange timeshare owners. This is the fourth time we have traded into Willow Valley. The cabins are very pleasant cabins on the mountainside. There are two and three bedroom units in the cabins. All have fireplaces. Kitchen includes all appliances plus washer and dryer. Resort amenities are indoor pool, golf, tennis and a picnic shelter. Lots to do in the area. We come in summer but it's an all season area for recreation. Several good restaurants in the surrounding area, Daniel Boone Inn and Over Yonder especially . Not far to Grandfather Mountain and the Blue Ridge Parkway. Ashe County Cheese and Mast General Store are favorite stops.

 9 years ago (12-08-2017)

Nice area, not too far from Boone. The units themselves were fine, except that the lighting was horrible. Very little exterior lighting made it potentially dangerous to go out after dark. Bedroom lighting is completely dependent upon sunlight, and the two lowlight end table lamps are practically useless once the sun has passed or it's overcast. The second bedroom with no natural light is lit with the same two low lamps Otherwise it was fine.

 9 years ago (16-09-2017)

Good par 3 to have fun at. Don't expect fast greens or posh conditions, but enjoy an affordable golf round.

 9 years ago (25-10-2017)

The greens are in the best shape of any coarse around. The Green monster is a challenge. Bring it!

 9 years ago (22-09-2017)

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