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Reviews, get directions and contact details for Wingstop

Wingstop
"When you’re craving insane flavor and customizable wings, Wingstop Carrollton is the place to go. Order online for carryout and delivery from Wingstop Carrollton to get your hands on our classic or boneless wings as well as our tenders. With over 11 iconic flavors, our cooked-to-order wings will satisfy any craving. From Lemon Pepper to Original Hot, our savory flavors will leave you satisfied after every order. Whatever flavors you like, pair them with our hand-cut, seasoned fries and other signature sides like Cajun Fried Corn or Buffalo Ranch Fries."
Address: 4009 Old Denton Rd Ste 108 , Carrollton 75007, TX, US
Phone: (972) 492-4700
State: TX
City: Carrollton
Zip Code: 75007


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-00:00


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Reviews
So disappointed with this location. We spent over $50 and they right out refuse to give a cup for water!! This is the FIRST time I have been refused a cup for water at wingstop or any other restaurant. We were here with 2 kids and it didn’t make sense to pay for a drink when all they wanted was water. The server was so rude and clearly didn’t give a shit! The colony location is most def better service and better people! I would rather make a drive there than come here again!
Waited 20 minutes for a chicken sandwich while a group of 3 that ordered after me almost instantly got their food….Definitely won’t be back to this location. Gave one star because the food was actually good and fresh.
My online pickup order wasn't ready until an hour after I placed it. Waited in the restaurant for over 35 minutes and watched more than a dozen people pickup their food. There was another person there before I even showed up waiting for their food as well and I got mine before them somehow. When I got home, my order wasn't correct. Joke of an establishment. They made a fool out of me so I share my experience that others don't have to waste their time and money like I did.
Love this wingstop! This location always gets our order right. There’s a new girl working the register and she’s great! She goes above and beyond to make sure everyone is happy. Definitely recommend this wingstop over all others in the area. The food is always fresh and they never mess up our order.Food: 5/5
I have been to this location about a dozen times last year or two. I do not remember anytime that they have messed up my order. I usually go towards dinner time and almost at closing time too, but never really had a huge order mistake or bad service. Maybe I been lucky and/or the night shift crew is on top of their job compared to earlier shift, but really don’t understand all the low/bad reviews.
If I could give 0 stars I would. Multiple times when I’ve ordered from this location, they’ve either messed up the order by forgetting items or don’t completely give me the full order. Once I ordered two combos and they came without fries and since the bag was taped I didn’t know anything was missing. I had to drive back to get cold fries instead of fresh ones. And today when my father went by to pick up our order they forgot to include two combos. My dad never orders from Wingstop, and probably won’t ever anymore, so he doesn’t know what to look for in the bag to confirm the order. The worst part is the people don’t even apologize for the mistakes or even look like they’re sorry for messing the orders up. Needless to say, the employees there need better training.
Too much talking and high-fiving amongst staff. I waited 30 mins for my order and was disappointed when i got home to find that they had messed up my flavor choices -- I had to wash my wings to get rid of the super spicey wet sauce coz i had ordered a dry rub seasoning. I will not recommend to family or friends. Go across the street on Hebron to the burger joint instead-- they serve wings there too. Zero stars given here.
Best Wingstop I've ever been to. Even my s/o said he doesn't generally care for Wingstop but he really likes this one. They are very quick about orders. Food is hot, fresh, and delicious. We normally take out and don't dine in but the staff is generally pretty nice and quick. The restaurant is generally pretty clean. I would absolutely recommend this location!
My main purpose for this rating for this specific location, is their customer service when it comes to the placing orders over the phone. They tend to just throw you right into the hold queue w/o even having the decency to say “hello, please hold etc…” Then you’re on hold for about 10-20 mins. Only to wait that long for them to hang up in your ear. I know you all may prefer customers to place orders online, however, not everyone has access to a computer, or your app. Some ppl might just be driving, and not in the position to place orders electronically. Do better with your phone etiquette.
The food was nasty!!!! Fries wasn’t worth nothing!!! The honest truth the food really made me sick, I literally had to throw it up just to get it out of my stomach. My stomach was hurting so bad!! I don’t recommend going here. Go to the one in Lewisville off 121 you will truly thank me later!Food: 1/5
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