Wolf Furniture

Reviews, get directions and contact details for Wolf Furniture

Address: 480 Gateway Ave, Chambersburg, PA 17201, USA

Phone: (717) 264-9116

Website

State: Pennsylvania

City: Chambersburg

Zip Code: 17201

Opening Hours

Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Salespeople are ready to pounce on you right when you walk thru the door. I do NOT like that. Then they follow you around and are bothering you every couple minutes. I'm sorry but if I need help, I will find someone and ask. I realize this is how they operate, but I never enjoy being attacked right as I come inside. 
Furniture is nice, but prices are extremely high and it's not worth it. Even when they have sales, prices are still inflated. 
Good luck if you decide to venture inside 😄

 7 years ago (05-01-2018)

Very  satisfied with sales person. Very unhappy with product and the action taken by staff in the store 2 days latter when we went back because of a problem with the seat of the recliner. It has now been a month and we still have a bad chair. This should have been taken care of in a few days not a few months. This chair was not cheap. We went to Wolf's to get quality and good service and have not received either.

 7 years ago (13-02-2018)

While we apperciated the help inside the store the after quality is horrible. The delivery guys were loud, smashed into our walls and woke our son from his nap - and we use white noise for him it was THAT loud. My husband rarely complains and he called the entire interaction very unprofessional. So while the furniture is fine the delivery was enough to sway us from getting anything having to be delivered for a while if not indefinitely.

 7 years ago (07-04-2018)

My husband and I purchased four dining room chairs and an electric reclining sofa about a year ago.  Let me start off by saying that, had I been home when the items were delivered, I would not have signed for/accepted them.  Why is this review coming a year after purchase...? Because I felt it was only fair to give Wolf Furniture the benefit of the doubt and see what time would tell about the products they sell.  My mistake.

The dining room chairs are wheeled, swivel chairs that tilt back (like a top-end desk chair).  When delivered, they were put together so that they tilted side to side instead of back and forth.  Fortunately, the delivery men were able to disassemble and reassemble the chairs to correct that problem.  Though the delivery men were top notch, they could not correct the other faults with the dining room chairs. The wooden armrests (which rest on metal framework) are not well crafted.  On the left side of each chair, the armrests have nicely rounded edges.  On the right side of each chair, the edges have not been rounded, so they are actually sharp and uncomfortable when leaned upon.  In addition, the cushions are so flimsy that sitting on the chairs for an extended amount of time makes one feel like one is sitting on a stack of damp newspapers... not comfortable at all.  Also, the fabric has already taken on a crushed look that makes the chairs look dirty.  These issues have gotten so bad in a year’s time that I’m certain that the chairs will need to be reupholstered or replaced in another year.

Moving on, the recliner is a major disappointment.  The fabric is lovely, but the cushions are not sewn symmetrically... this sofa looks like it should be in a “factory seconds” outlet store.  In addition, this sofa is not stuffed as firmly as the demo model in the showroom.  When sitting on this sofa, we can actually feel the stuffing compressing to the point of discomfort.  This issue has rapidly gotten worse.  In fact, we often vie for more comfortable seating on a 50-year-old gooseneck rocker that we got from my great aunt and uncle!  

It’s sad to have to use pillows and extra seat cushions on year-old furniture.  Sadder still to face replacing that furniture due to poor craftsmanship.  For those reasons, we urge everyone to shop around (although Chambersburg has little to offer in the way of furniture stores) before purchasing from Wolf Furniture.

Giving two stars, because of the extra efforts of the delivery men.  Otherwise, it would be a 1 star rating.

 7 years ago (08-12-2017)

A small selection of furniture. The sales person I talked to seemed to have limited knowledge about their inventory. I visited 3 times, and then bought a sofa online anyway (from a different company)

 7 years ago (05-04-2018)

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