Worldair Travel & Tours Inc.

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一級棒旅行社提供您最優質的旅遊團,最安全的交易,最合理的價格,最親切的服務.感謝您的支持,有您的支持才有今天的我們.www.198travel.com提供您完善的旅遊行程.

Story

Worldair Travel & Tours provides you the best quality tour packages, safe transactions, reasonable prices, and friendly service to our customers.
We appreciate the great support our customers provide - Our success is because of you !
For information on all our services and tour packages, please visit us online at www.198travel.com

Address: 4200 Trabuco Rd # 200, Irvine, CA 92620, USA

Phone: (949) 451-1689

Website

moc.levart-891@ydna

State: California

Zip Code: 92620

Update Info

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Reviews

I called the office politely to ask a general question after purchasing the ticket from them. The senior lady who answered my call is very rude and had no patience. The worse service I have ever seen. Will give negative rating if i could.

 9 years ago (05-04-2017)

They'll be glad to take your money for the airline ticket purchase. Unfortunately, I had to change my travel dates to coincide a memorial service in Taiwan. A call to the agency, I was directed to call China Airline to do that although I questions its procedures.  Promptly I called China Airline; a new itinerary schedule was rearranged. There would be a fine of $100 of doing so.  I was advised to arrange payment thru travel agency.  So I call World Air Travel again, agent, again, advised me to deal with China Airline to arranged the payment. Because they would have to charge $180 for the service. I asked them why the $80 difference. I was told they have to pay the ticketed department at China Airline. So I call the China Airline to express my displeasure.  A consumer is caught in between its bureaucracy. China Air agent patiently explained, Travel agent should only charge $100 from customer as China's ticketing department will not change that questionable $80. 
My gripe is not the fine, it's this agent will not put an effort to help its client any way they can. I like to remind them what they are selling is service. Otherwise, what are they offering to its customers?  I can simply purchase my ticket thru the web.

 16 years ago (18-08-2011)

哦哦哦哦

 10 years ago (06-01-2017)

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