Xtreme Auto Detailing

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About

xtreme Auto Detail is 100% satifaction. What we do is hand car wash, details, machine waxing, buffing, vaccum, etc. We have many specials such as hand wax

Address: 319 Village Dr, Carol Stream, IL 60188, USA

Phone: (630) 671-1352

State: Illinois

Zip Code: 60188

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Reviews

Hi this Lupe the owner for Xtreme Auto Detailing! I just wanted to let anyone know that OUR hours are from Monday-Saturday 9:00 am to 6:00 pm we are closed Sunday`s f We will be open tomorrow Monday On any other holiday that we do close or close early usually depend on weather or occasion that we may close. We let our customers know in advanced so there wont be any confusion. Thank You for being a valuable customer and please come back again soon!

 10 years ago (08-02-2017)

This place is amazing! They've always taken amazing care of all of my cars. They even did a complete full professional detail on my bosses porsche. The best part about this place is I can take my car here on my lunch break and they let me eat my lunch while I wait. Great prices, even better service! 10/10

 10 years ago (09-11-2016)

Stay away! I really wanted to like this place, I was there on this last Saturday had one of my cars detailed and tinted, and the other one got front tints.  I have to say - BE Careful! Everything may be fine, but if something goes wrong - you are on your own!

I can not recommend this detail shop.  I visited this shop on Saturday to have my car exterior detailed and windows tinted.  I was very happy with the work when I came to pick my car up; I then also gave them my other car to tint the front windows as well; everything was great the shop was friendly.  The prices were reasonable ($360 total - 100 for exterior detail, 180 for tints, and 80 for tints on front windows of my other car).  I asked if they can remove the Motor Werks dealer logo on the back of my car, and Lupe responed yes, no problem.  I also asked if there would be any scratches and if they knew how to do it - he responded that yes it should be fine.  In the process of removing the logo they destroyed the finish on the car.  I think they were using a screw driver on the back and they scratched and remove the clearcoat, base coat, and primer DOWN to the bare metal in some places.  They denied that they were the ones who damaged it, and that the logo was actually covering pre-existing damage - but there were deep scratch marks even outside of what the logo would have covered and all of the scratches looked very fresh! I showed them pictures of the car before the logo removal - the owner backed off and offered to fix it himself.  I said that I wanted it properly fixed by a BMW certified paint/body shop.  He said no, he would do it himself and he knew how to.  After going back and forth and him telling me forget it he's not going to do anything about it and for me to do what I needed to do he finally said ok, he would take care of it and we can go thru insurance.  He could not find his insurance info, he also talked to my insurance company and told them he could not find his insurance info and to call him in a couple days.  On Monday, I went to a body shop to get an estimate then called him - he is refusing to pay for the repair and is also not providing his business insurance info. Also, ignoring calls from my insurance company (maybe the business is not insured - I don't know).  

I understand mistakes happen, and I would have been still willing to come back to him in the future had he made this right - but this business does not own up to their mistakes - and I'm stuck footing a $425 bill to get my paint fixed.  

Ouch! Stay clear!

 10 years ago (07-01-2017)

To anyone who does not recommend this place, we apologize. If you are rating and reviewing about bad customer service, our cameras are on 24/7. We always check back, to the customer who was yelled at and "got the finger", we do not do that. We stay loyal to our customers as we did not show them the finger as the story opposes, showed us the finger first for declining his request for a car wash at 6:15pm, 15-20 minutes after we closed, no family was present and took a picture of the license plate as to that customer is not allowed back on property. To the customer who was yelled at, we do not yell, we explain many times while you did not understand. If anybody has a bad review, please come back as to we can talk out, you may describe the person on the desk and we will personally talk to them as to they will not repeat the same mistake again. We apologize for any inconvinience. Xtreme Auto Detailing.

 10 years ago (22-06-2016)

Owner is a really nice guy. They did a great job on my suv. Went with a groupon, will definitely come back!!

 10 years ago (02-09-2016)

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