Your Personal Mover, Inc.

Reviews, get directions and contact details for Your Personal Mover, Inc.

About

Choose Your Personal Mover, Inc. Denver's premier area moving company. 20 Years In Business, Highest Customer Service, Competitive Prices, Fully Insured.

Story

Your Personal Mover, Inc is owned and operated Brian and Annette Nelson and based in the Denver metro area. We specialize in intra-metro area moves with a typical distance of 100 miles or less. This means we cover central Colorado, from about Fort Collins to Colorado Springs and from Vail to Limon.

Brian has been moving and delivering furniture for over 25 years. Annette started learning about the business 15 years ago when fate brought the two of them together. About 12 years ago they decided to take the plunge and bought a moving truck of their own. Ever since they have been working hard to insure that their customers are completely satisfied with their moving experience. Some of the special things that set Your Personal Mover, Inc apart are:

Dedication to customer service: We pay our guys above the industry standard; as a result they take good care of our customers. Your satisfaction is 100% guaranteed with Your Personal Mover, Inc

Established performance and track record: We are an A+ accredited member of the Denver/Boulder Better Business Bureau where we have been members since 2005.

Competitive pricing: We strive to keep our costs low so that we can provide you with the best pricing possible. The few things we do not skimp on are equipment, wages, and insurance. This gives you the comfort of knowing that you belongings will be well taken care of while we are moving them.

Full Replacement Value Insurance: We carry full replacement value insurance included in our rates. Any single item over $10,000 dollars needs to be disclosed to us prior to the move. Most companies start with the minimum and you can choose to purchase additional insurance if you want. So you can see we exceed the minimum requirement in the state of Colorado equates to just .60 cents per pound per item.

Address: 879 Brickyard Cir, Golden, CO 80403, USA

Phone: (303) 277-1221

Website

moc.oohay@revomlanosrepruoy

State: Colorado

City: Golden

Zip Code: 80403

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

They moved us on 1/15 and were nearly an hour late to show up.  So at 9:18 I was told that they were starting at 9 am.  I looked at my watch and commented on the time difference and was told "ohh well we were in the parking lot then".  This was the start to a long and frustrating day.

After being an hour late to arrive it took an hour and a half longer to pack the moving truck than the owner estimated.  I asked multiple times if there was anything I could do to help (as it was taking longer than they anticipated) and they declined the help.  At one point all three guys disappeared for 45 minutes to "reorganize the load".  During which time I watched them stand around in the back of the truck outside doing nothing.  I actually have a video of the lead guy moving blankets back and forth for 2 minutes.  Finally one of the owners called and asked what was up and I noted that there was still furniture and boxes in the apartment (this was at 1:30 PM.... 30 minutes past when they estimated they would be done packing).  At which point things started to move again at a pretty good clip and they were done at 2:08 so I called and let the owner know that they were finished and taking lunch and I proceeded to my new place so I would be there waiting for them.  

One of them commented that it had taken a long time to pack so they were going to take an hour lunch.  I wasn't concerned about this because I’d been assured that i wouldn't pay for lunch and just told them to give me a call when they were on their way to my place as it was a private neighborhood and the addresses didn't log right on google maps when I’d tried to use it.  As I pulled out of the apartment about 2:20 i noticed the truck was still there but the door was closed and the truck was facing the opposite direction.  What they were waiting around for I'm not sure.  

At 3:14 I got a call from the guy who was the lead stating they would be leaving their 45 minute lunch in about 10 minutes (now the lunch is only 45 minutes? and it started at 2:40?)  After some confusion around the address (this part was my fault... I’d read the address on my lease and hadn't double checked it on the building) they arrived at 3:45.  At this point one of the owners showed up and it was amazing how much more effective they were!

Over the next 2 hours we unloaded the truck that took 5 hours to pack.  This was partly aided in the fact that I told them to just unload about half the truck into the garage to save time and the fact I was helping but it seemed like the team was much more eager to work when their boss was there.  No one was standing around waiting for things like seemed to regularly happen when we were packing.  They wrapped up at 5:50. Once again they rounded to their favor and said 6:00.  At this point I expected nothing less, but the real kicker was when they calculated out the hourly and said they only took 45 minutes for lunch, so I owed them for 8.25 hours of work at $150 an hour.  Like I said earlier they were done by 2:20 and they didn’t start again until 3:45 so I was baffled by where that extra 40 minutes went but at this point I just wanted them out of my house so I didn’t argue and just signed the check.

... more on next post...

 9 years ago (24-01-2018)

Best moving experience yet. Spoke with Annette directly and immediately felt good about the company. They showed up on time and worked quickly to save us money. I would definitely recommend and use them again. Thank you!

 8 years ago (03-04-2018)

I used Your Personal Movers for a local move and they were wonderful! I had a move a few years ago with a different local company that was horrible but YPM was amazing! Super careful with some very expensive, fragile stuff, on-time, the guys they sent worked very hard (didn't even take a break in 6 hours!) and I would highly recommend them!

 8 years ago (27-02-2018)

Great front office people, professional, organized, completed move in less time than estimate,  absolutely worth the price. Will be recommending to friends.

 9 years ago (27-01-2018)

Great movers.  So glad I used them.

I have moved a lot in the last few years and Your Personal Movers was by far the best movers I have worked with.  From the owners Brian and Annette to the two guys who moved me (Matt and Alex), everyone was fantastic.  From beginning to end it was so nice to work with all of them.  They kept me informed before the moving day and answered all of my questions.  On moving day they were on time (not all movers can say they actually do this), courteous and worked extremely quickly.  They even carried a box spring that would not fit on the elevator, up 7 floors to my apartment.   Without a single complaint.  Now that is customer service.  I will definitely use them again and I am recommending to all my friends and family to use them in the future.  Thank you to everyone at Your Personal Movers.

 9 years ago (02-05-2017)

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