Zales

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Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 7804 Abercorn St, Savannah, GA 31406, USA

Phone: (912) 352-2440

Website

State: Georgia

Zip Code: 31406

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

Reviews

Customer service was once again awful. They dont acknowledge you, the wait time for somebody to help you and to receive orders is the longest. Absolutely unsatisfied with this store.

 8 years ago (18-03-2017)

Absolutely no customer service at this store , purchased a diamond ring less then a year ago and one of the diamonds fell out , they want me to pay for half of the cost ? When entered the store it took them a while to even acknowledge me ? Never will buy again from Zales !!

 8 years ago (28-09-2016)

Lost all respect when they signed me up for a protection plan without telling me

 8 years ago (12-07-2017)

Giving it 5 stars only because of one salesperson by the name of J.W. If you want great customer service and want straight up, honest answers; he's your guy. I threw damn near every situation possible to this guy, even an indecisive fiancé and he handled it in a very professional manner. Honestly, if it isn't him, don't even bother. I will literally walk in and look to see if he is working before I pick up my order because there have been times where they have jacked up my order.

 9 years ago (09-06-2016)

I walked in an no employees greeted me or even asked if needed any help. One employee was on a laptop and I didnt bother him because I figured he was busy but as soon as another couple came into the store he asked if they needed help. Then proceeded to look at me with a half smile as if I wasn't a customer also. Very unsatisfied with customer service and will never do business here.

 9 years ago (30-01-2016)

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