Zales

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Story

Zales is the Diamond Store. We help people express love in the most extraordinary ways. How do you Let Love Shine?

Address: 10300 W Forest Hill Blvd, S-154, Wellington, FL 33414, USA

Phone: (561) 753-0336

Website

State: Florida

Zip Code: 33414

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

They seemed so nice while I shopped and we're very helpful until I needed information checked. I've waited a week to get the information about a ring I wanted to purchase. I was told it was a clearance item, despite not intentionally picking one out. I was told that day it could be ordered in the right size after I asked and it would be at that price by one associate, the asm even confirmed this information. Now I had to call and get in touch with them on the order just to be told they don't order items placed on clearance, which I could understand, but also I'd have to pay the original price of the item despite it being clearance.

They did call the manufacturer to check for sizing AFTER I called which is the only reason they got a 2 star rating.

Now that is not good customer service and that is not right to do with the customer. I think I will be taking my business elsewhere.

 9 years ago (05-05-2017)

I went here when they open at 10am. There was no customers in the store. There were 2 employees in the store,i casually looked around for awhile. I was expecting, for someone to come up to me and ask if i need help with something. But nothing, i looked around some more and it's like they didn't even know i was there. I finally asked for help. When i show them what i was looking for, they had to order it. At first the computer wasn't working. After waited a little the computer started working. They urged me just to send it to my house, but i wanted it to come to the store because i live in a bad neighbourhood... Just bad customer service...

 10 years ago (13-02-2017)

Great place, clean, and great customer service. 

 9 years ago (02-05-2017)

I love this Zales.

 10 years ago (20-02-2017)

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