Zehnder's Splash Village

Reviews, get directions and contact details for Zehnder's Splash Village

Address: 1365 S Main St, Frankenmuth, MI 48734, USA

Phone: (844) 330-1715

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State: Michigan

Zip Code: 48734

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Reviews

Let me preface this before I get into the review. The water park is top notch. It really is a gem of the tri city area. There is plenty to do for every member of the family inside the facility. The lifeguards are plentiful and very nice. Though I didn't use them the food and drink vending looked great and a lot of the guests were enjoying themselves. 

With that being said behind this magnificent water park lurks a hotel with a lot to be desired for the money you will be spending.

-the mattresses were so hard I'm still not sure if someone put the box springs on top of the comfy mattress you would expect in a hotel that price. As an adult you are going to bed with some aches and pains from a long day at the park and this bed did nothing to bring on what could be a great sleep. I know it costs a lot to maintain a water park of that size but it wouldn't hurt to put some of that focus on the ergonomics of sleeping. I probably would have them for the following and gave them 4.5 or 5 stars had they nailed that area.

-House keeping was nice and friendly but our room only came with 1 roll of toilet paper (which was not full). To call the front desk you have to go through the same prompts that you would if you called from outside the hotel. When we called down for more toilet we were on hold for 20 minutes. During that time I was able to start the walk down to the front desk, where I happened to catch the house keeping manager at his desk and luckily score a roll from him. That was just cumbersome and awkward.

-Pros: able to check in before the posted time
            Nice staff when you can reach them.

The place is definitely focusing great efforts on the water park, but the hotel side has some room to improve the experience. I would hate to think that the owners are completely fine luring you in with the spectacle of the park and letting you reside in mediocre conditions but it sure seems that way.

If you are close enough to get day passes and head home to sleep in your own bed I would definitely recommend that. If not, I would make sure your room is stocked accordingly for multiple guests if you have them (ask for extra towels too because you will shower more due to the chemicals). I would also bring a sleep aid of your choice until they do something about those beds.

 7 years ago (14-11-2017)

There is something for everyone to enjoy here. From a lazy river to big, fast water slides, and smaller water slides too.  They have life jackets on hand to keep the little non-swimmers safe, and fun play spaces to appeal to different ages.  You do not have to be a guest at Zehnder's to use Splash Village. I would recommend calling to purchase your tickets if there is any chance you might have to cancel or reschedule. The online system tickets are non-refundable.

 7 years ago (17-10-2017)

The water park was amazing! Especially the new wing they built onto the water park. This park has something for everyone. If you are a thrill seeker then try the purple slide that drops out from under your feet. If you're with a group of friends, then you all can go down the giant 4 person water slide. If you're looking for more casual water slides then try the older ones indoors. That's just the water slides though, me and my group of friends were able to stay there for about 3.5 hours without ever being bored. Amazing water park at an amazing price. 10/10

 7 years ago (19-09-2017)

Water park was pretty good. DO NOT go to the restaurant they have there. The mushroom grill. We waited over a half an hour for two hot dogs and there were no other people in the place. Like literally no other living beings. Server never came to check on us or anything. We left before getting our food.

 7 years ago (03-12-2017)

Had a lot of fun . I will be back in a couple months. The water park isn't cleaned very well, only surface cleaned. I was there for two days and so was the band aid I walked by and said hello and good bye too! Rooms were really clean I was cool with that. Bathroom drain didn't drain properly. I went downstairs for milk for my 19 month old and the guy running the kitchen must of sensed my tiredness and just gave me milk. Very friendly staff. 

 7 years ago (07-09-2017)

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