121 Financial Credit Union

Reviews, get directions and contact details for 121 Financial Credit Union

Address: 12250 San Jose Blvd, Jacksonville, FL 32223, USA

Phone: (904) 723-6300

Website

State: Florida

City: Jacksonville

Zip Code: 32223

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Wonderful down to earth employees. A great place for all your banking needs.

 8 years ago (06-01-2018)

Awful! Nothing positive to say about 121. Prior to name change, Florida Telco,  stood behind all it stated were member benefits and A+ customer service. I am not sure what has happened but even prior to their move further south on San Jose, I believe it is the worst for a credit union. A bank, I can understand and is why I always have used a credit union. I say all the time I am closing my account, never have for the hassle of changing all my bill pay accounts but this time I actually did. I rather deal with changing account info than to waste negative energy on them.  Every time we go out of town I call to put account on travel alert and usually call a second time to confirm, and every single time I get at least one call from fraud department while away. I realize that is not directly 121 and it is suppose to be there for my protection however at $.20 a minute to talk out of U.S. I am tired of the 15 minute calls in the middle of my purchase to clear so I can continue to use my own money with my debit card....

 8 years ago (13-09-2017)

Over the past several years, the service at the Mandarin branch has deteriorated to the point where it's the worst customer service I've ever received at a financial institution.  I'll be moving my accounts to another bank.

 8 years ago (28-04-2017)

Painful online tools.

 8 years ago (11-12-2017)

Drive through is always slow.  Entrance and exit to San Jose can be problematic.

 9 years ago (15-11-2016)

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121 Financial Credit Union

Reviews, get directions and contact details for 121 Financial Credit Union

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