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Reviews, get directions and contact details for 19th Ave & Baseline Goodwill Retail Store, Donation Center & Career Center

Address: 1980 W Baseline Rd Suite 120, Phoenix, AZ 85041, USA
Phone: (602) 276-0488
State: Arizona
Zip Code: 85041


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
My girlfriend bought two chairs from there and asked the cashier what I needed to pick them up. She said they would put my name on them so I can just pick it up. Never mentioned I needed the receipt or anything. I went to pick them up, gave them my name and was denied due to no receipt. My girlfriend, who was tired due to medication from an on the job injury, drove all the way back to give them the receipt. Guess what? Items had my name and phone number. All they had to do was verify. She spoke to a very rude "manager" on duty who rolled her eyes and just kept repeating the policy over and over. My girlfriend is not mad at the policy, just mad because the associate never mentioned what she had to do. Poor customer service. Treated us as if we were so bums off the streets that I see there when I go in. We will now drive a little further to Savers
7 years ago (14-12-2017)
1/18/18 6pm Rude manager on duty. Talking about me to another customer about what a nightmare $1 day is As he’s deleting items from my order all of this with customer standing behind meHe seemed annoyed that I asked to have items removed from my bill. One of them being a necklace that Wasn’t mine I told him that Mune was a bracelet.
7 years ago (18-01-2018)
The Goodwill is okay. Went during the 50% sale so it was a bit messy. The staff was not friendly. When they were putting clothes away, none of them said excuse me to get past the customers. One employee didn't even know whether it was a 25% or 50% sale.
7 years ago (21-10-2017)
Nice and clear does notnhave a wierd smell like most other Goodwill stores.
7 years ago (02-12-2017)
Was great found some realy nice things
7 years ago (30-12-2017)
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