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Walgreens

  1. Laveen Village
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Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.

Pharmacy Hours: M-F 8am-10pm, Sa 9am-6pm, Su 10am-6pm

Address: 5115 W Baseline Rd, Laveen Village, AZ 85339, USA
Phone: (602) 283-1603
State: Arizona
Zip Code: 85339


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Reviews
Ok. In all fairness, pharmacy's have allot of variables to deal with, e.g., different insurance plans, sick patients, elderly, etc., so I get that. However, when one Walgreens pharmacy stands out with poor customer service nearly every visit in comparison to other Walgreens, something needs to be said. The wait times are long, even with 5 or 6 people running around in the pharmacy, they still can't seem to get it right. Last night i called to speak with the pharmacy, i got the front/customer service. They tried to transfer me to the pharmacy, no one picked up after several attempts. I complained to that manager of long hold times, she said they get complaints all the time and offered to take my contact info to the pharmacy personally. I called back, got thru, spoke to a rep and was on hold for over 30 minutes. I drove to the Drive thru, still on hold, and showed the girl i spoke with that i was still on hold, and she looked up at the phone right in front of her and was embarrased. Although the Pharmacist on staff, Marcus, apologized and gave me my medication at no cost ($6), it doesn't make up for the long waits in line, and no one seems to know what the hell they're doing. Made the switch to CVS.
8 years ago (19-04-2017)
I've used this Walgreens for the past 10 years, and I have always had a good experience. The pharmacist are courteous, friendly and very knowledgeable. Sometimes we have ONE bad experience and we feed off of that. The manager and the staff are wonderful, I always feel like I'm visiting friends, because they greet me with a smile, how are you doing, explain the products in questions and we even joke around sometimes. I always leave there with a smile on my face. Perception is 90% of interacting, we need to be more culturally diverse and accepting.
9 years ago (08-08-2016)
They close the pharmacy all the time randomly with no notes or anything. It was supposed to close at 6 it is about 3:30abd closed
8 years ago (28-05-2017)
Starting to think every walgreens pharmacy is slower than molasses. They need up their standards of hiring in the pharmacy and get people that have sense of urgency. Waiting for prescription that was sent here 5+ hours ago.
9 years ago (07-11-2016)
They need to work on there training methods. I was trying to checkout from a new hire and he got overwhelmed and messed up my order because everyone kept coming over and do different things
9 years ago (12-12-2016)
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