1st Call Appliance Tech

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Address: 210 Carmel Dr, Mandeville, LA 70448, USA

Phone: (985) 966-0981

Website

State: Louisiana

Zip Code: 70448

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Reviews

My LG washer wasn't draining out. I called at 10am on a Friday and then called again at noon. Josh called back and said he would fit me in at the end of his day. Upon arrival, I told him that I had drained the washer through the filter plug, ran it and again it didn't drain. He got the pump working once, then twice saying he didn't want to replace it if it had only gotten stuck. If he had to come back within 30 days then his service call fee would be applied to the replacement charge. Then as we were talking, it failed again. So he was able to replace it right then because he carries a LG washer pump in his van. So he ended up working late because he's an honest, forthright guy.

 8 years ago (14-05-2017)

Called this business for a dryer repair because the original repair service technician that I had scheduled with another company never showed up.  I called 1st Call Appliance and Josh agreed to come out within 2 hours.  I texted him a picture of the model number of my dryer and he had the necessary parts already on his truck.  He came out when he said he would, fixed the dryer in less than 20 minutes and as an added bonus, cleaned out my machine inside and out.  Josh was personable, knowledgeable, and I was very glad to have my dryer working again.  Definitely would recommend 1st Call and would call him again if another appliance needs service.

 8 years ago (26-04-2017)

I would very highly recommend Josh for all your appliance repair needs.  He has been my go-to guy for a few years now and I have never been disappointed.  He's dependable, knowledgeable and always professional and pleasant.  And besides all of that, he let's me know when I can expect him to arrive and then he does!  That's no small achievement these days.  He's resuscitated my ice maker more than a few times and fixed my Fisher & Paykel dryer at very reasonable prices.  I've recommended him to my friends and they also have been quite satisfied.
We're lucky to have you Josh.  Thanks.

 8 years ago (10-02-2017)

Friday morning, washer working and then it's not.  Eight-year-old Whirlpool.  Panic (mild):  What to do?  Replace or repair?   Repair could be less expensive--IF we find a legit repairman.  

OK.  Check Google.  1st Call Appliance Tech has an ad on Google's first page.  Check the reviews.  Great reviews, so give it a shot.  Called late Friday morning and left message.  Quick response.  "Be there in about 40 minutes."  

Sure enough, 40 minutes later, Josh Matranga shows up, fixes the problem, and all is well again.  The repair cost was very reasonable, and Josh proved to be a friendly professional who immediately won our confidence.  Sometimes, you just know.   

Most highly recommend.

 8 years ago (21-01-2017)

Josh is the man! I had an issue after a repair and he came out after hours to resolve it. Excellent old-fashioned service!

 8 years ago (24-05-2017)

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