1st Class Automotive

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Address: 12042 Knott St, Garden Grove, CA 92841, USA

Phone: (714) 897-1111

State: California

Zip Code: 92841

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

This place has horrible customer service, and on top of that can't even diagnose a vehicle properly. I would never ever recommend anyone here ever!!!

 8 years ago (31-01-2017)

This is new ownership! Jay was in his office on Saturday around 1:20pm or so, and I walk in and figure he has a ton of cars to go through but he said no wasn't too busy and went out to look at my truck. He gave me a quote on what needed to be done and asked if I needed a ride home or wanted to wait. I asked how how long and he said approximately 1 1/2 hours he would call and did. All done good as new. Very satisfied!

 9 years ago (30-04-2016)

Been coming here years to get my oil changed. Today I show up just after 8am. I'm waiting at the front desk, and no one acknowledges me. Another customer shows up and intercepts one of the mechanics out in the shop while I been standing inside waiting patiently for 15 minutes. I walk outside and they assisted him first and didnt even ask if I had been helped yet. I simply walked away disgusted at that point. Terrible way to treat a loyal customer. I wont be back.

 9 years ago (12-03-2016)

$20 oil change

 8 years ago (10-03-2017)

The Hispanic manager is an rude poor customer service and tries to rip you off... Very rude he conducts himself as a gangster instead of as a  manager. I passed the word on my company about this place and my first experience 

 11 years ago (06-04-2014)

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