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Reviews, get directions and contact details for 24 Hour Fitness

About

Welcome to the fan page for our 24 Hour Fitness Buena Park club. We love to hear from our valued members so feel free to send us a message or post on the wall.

Story

Welcome to our Buena Park club in Buena Park, CA. At our health and fitness center, we believe in changing lives through fitness. Our state-of-the-art facility has just about every feature you could wish for in a gym membership. Our club offers a wide range of group exercise classes, personal training and a wealth of other benefits and features. Whether you plan to lose weight, tone-up, or train for a big event, our club offers a wide variety of gym memberships which you can buy online or in-club.
Join our Buena Park club on-line or download your free day pass from the 'Get a Free Pass' tab. Still not sure? Stop by and visit our club or call us at 1.888.243.5002.
24 Hour Fitness Mission:
Throughout our 27 year history, we've held fast to our mission of helping people change their lives through fitness. We recognize that every person has their own set of goals and their own unique perspective of what a fitness center means to them. Some members want to shed a few extra pounds and some members simply want to get healthier. 24 Hour Fitness makes clubs affordable and accessible to people of all abilities and fitness levels because we believe there is an athlete in all of us.

Address: 8430 On the Mall, Buena Park, CA 90620, USA
Phone: (714) 236-1800
State: California
Zip Code: 90620


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Reviews
Horrible Customer service!!! Terrible place, ESPECIALLY FOR SWIMMING LESSONS FOR SPECIAL NEEDS!!! My son went for a Free Trail swim so they could see where he was at and if he'd be needing One on One classes or if group classes were ok...The employee taking my money wasn't doing her job and paying attention to the monitor screen and didn't realize what my son actually needed...So we're told group session for him is fine and we're charged the group classes $85 plus registration fee...2 days before the 1st class they call and say, "Sorry our policy is any one special needs requires one on one so you have to pay $229 not $85, sorry our employee messed up and didn't look at the monitor screen"...Those were their exact words!!! They didn't try to offer a discount or ANYTHING to make it better FOR THEIR MISTAKE...AT LEAST FOR THE ONE MONTH that I ALREADY paid for they could have done SOMETHING to help with the mistake they made and after that month if I wanted to start paying $229, than that would be up to me. I guess I will take my Autistic son somewhere else. I recommend others do the same.
8 years ago (02-08-2017)
This place is great. I'm visiting from Colorado and this 24 Hour Fitness made a me feel like I'm at home! Even on vacation, this is the best way to start the day!
8 years ago (26-09-2017)
i signed up to have a trainer, was very disappointed cuz ppl were calling me all the time to pay for the sessions that i did not do yet! And Steven the manager gave me wrong information, he said I can start and just pay the following week cuz its cost 500++ for 10 sessions. So when I met my trainer, he did not even know that i spoke with Steven already and that he explained to me all the trainer stuff, so Justin again explained the whole process to me!waste of time! The following week , I’m ready to start my session was told by Justin that its not possible cuz I have not paid! But this is not the information I was told! Steven said that i could start that week and after 4 days i can pay!! And this finance department kept on calling me and said that i have not paid my 2 sessions and I need to pay $300++ , FOR THE SESSIONS AGAIN THAT I DID NOT DO!! the best thing here is every-time I go to the gym, whenever I check in i am always blocked because of this trainer thing that I have not started yet! And when I want to speak a manager, nope they are all out at 6pm!! So I decided to put this on yelp, i would probably get attention or maybe not!! So before you wanna get a trainer make sure they give u all correct info!! Bad customer service!!
8 years ago (05-11-2017)
Horrible place, the manager was so bad, not friendly at all, I don’t understand that how he could work here!
8 years ago (20-10-2017)
Very old gym equipment and lot of it is out of service. Many treadmills that have some or the other defect. No lockers with number locks and no loaner locks offered. You have to get your own or purchase it at front desk. Only thing good about this place is the convenient location and parking. Pretty much everything else sucks.
8 years ago (15-03-2017)
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