4 Wheel Parts Performance Center - Lynwood, WA

Reviews, get directions and contact details for 4 Wheel Parts Performance Center - Lynwood, WA

Address: 18121 Alderwood Mall Pkwy, Lynnwood, WA 98037, USA

Phone: (425) 712-1366

Website

State: Washington

City: Lynnwood

Zip Code: 98037

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

Update:
The manager called me back after he incident happened and straightened things out.  I was able to get the right shocks for my Tundra.  I give 3 stars only for the initial trouble I had.  I just wish it hadn’t taken so many phone calls to get what I needed.

I order a set of shocks for my Tundra and ended up receiving shocks for a Tacoma.  This was likely a mistake in communication.  Apparently these shocks are very similar and we were able to get part way through the install to find that they are a bit taller in length.  One of the shocks got damaged in the process of disassembling it.  They gave me another shock under warranty(correct one) and I figure this was my mistake so I paid another $125 for a shock to replace the other side.  They took my $125 and said they would order a 2nd new shock but never did.  Basically they just want me to tell me one thing and then draw this out to where i have to pay for 2 sets of shocks.

 7 years ago (28-02-2018)

Fast and courteous service. After I placed an order they called to verify the proper parts and helped correct a wrong order I had made unknowingly. No other company I've ordered from does this. 4wheelparts sets the standard in customer service.

 7 years ago (02-05-2018)

Please take your truck somewhere else! I recently got my 2018 Silverado lifted here and would never go back! First of all I’ve sent several emails to Jarret as well as Dave stating my concerns and haven’t received a call back or an email for that matter. Before I took my truck in I was very specific that I wanted them to be careful with my truck and all the parts going on it. They assured me they would be careful and I would have no problems. Well after getting my truck back the first thing I noticed was that someone put a wrench on the fake bolts on my wheels and scratched every single one of them..then there was grease all over the door handles and carpet...then after a closer examination I noticed that almost every pet they installed had been scratched or galled in some manner..I realized there’s bound to be a little grease here and there but this was excessive. And when your installing expensive parts on an expensive truck you would think they’d be at least a little carful. If you care about your vehicle take it somewhere else!!! I will update this if they ever call me to try and make it right or explain themselves.

 7 years ago (18-04-2018)

Horrible customer service! Went to warranty out a broken axle, waited in line for 15 minutes. Told me they needed to talk to the manager because they did not have one in stock. Told me manager was busy in the shop and they would call me. Waited a full day never got a call so decided I would call them. So I call them and wait on hold for 10 minutes. They tell oh we had to order it out Chicago it's going to be 5 to 7 days. Asked if they could at least 2 or 3 day shipping and got the run around. DO NOT BUY FROM THEM! GO TO OLYMPIC 4X4 IN SNOHOMISH!

 7 years ago (27-02-2018)

This store has gone down hill in the last few years. Customer service is next to none. If you are a female they treat you like your stupid. If you order a part it never gets there when they say it will. Ive had nothing but problems with their parts, service and customer service..too bad this used to be super cool place to take your rig.If you order parts or take your truck in make sure you have a back up vehicle YOUR PARTS AND OR VEHICLE WILL NOT BE THERE OR DONE WHEN THEY SAY IT WILL..!!!THESE GUYS ARE A BUNCH OF LIARS!!!

 7 years ago (27-02-2018)

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4 Wheel Parts Performance Center - Lynwood, WA

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