AAA - Automobile Club of Southern California

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Address: 3372 W Century Blvd, Inglewood, CA 90303, USA

Phone: (323) 757-1770

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State: California

Zip Code: 90303

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Reviews

Each and every time I’ve been there. My experience was a pleasant one.  It hasn’t always been in and out but it was organized. No complaints here.

 8 years ago (14-12-2017)

Fast service.. better then the DMV nice staff

 8 years ago (02-12-2017)

I told Ms. Epstein that I think this office should be closed; at the very least the staff should be diversified and the office revamped.  I would never return to this location and regret paying for my membership if this is the level of service I have to expect. 

Yesterday, was a return visit regarding a DMV transaction from the previous week to process a title transfer for a vehicle that was gifted to me.  Because of a smog certification issue I could not complete the process.  The first visit wait time was reasonable.  Due to my past experience with incompetent and ineffective staff, when the transaction was finished, I got back into line and had everything verified with a supervisor.

Yesterday I returned to complete the process and waited an excessive and unacceptable amount of time, one and one-half hours for a transaction that took EXACTLY one [1] minute.  This is due to poor management.  The employee sitting at the counter directing people to membership services or insurance could be better utilized checking members in for ALL SERVICES.

Finally after about an hour my name was called and the representative who was going to help me, informed me that she did not know how to process my transaction.  I returned to my seat and called Auto Club 800 phone number and spoke to whom I believe was Beverly Bolson, who offered a lot of excuses for the poor service.

 8 years ago (26-07-2017)

Very quick and great customer service unlike most DMV visits

 8 years ago (27-11-2017)

Although very busy, not a long wait.   Very knowledgeable and friendly staff.   They even give away free bags with lots of traveling and safety information.  

 8 years ago (02-09-2017)

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AAA - Automobile Club of Southern California

Reviews, get directions and contact details for AAA - Automobile Club of Southern California

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