AAA - Summerville - Summerville

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About

AAA Carolinas provides members with various services to both North & South Carolina including Auto Buying, Car Care, Roadside Assistance, Insurance, & Travel.

Story

AAA Carolinas provides members with various services to both North & South Carolina including Auto Buying, Car Care, Roadside Assistance, Insurance, & Travel.

Address: 9980 Dorchester Rd, Summerville, SC 29485, USA

Phone: (843) 419-1430

Website

State: South Carolina

City: Summerville

Zip Code: 29485

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I thought I could trust AAA but apparently I was wrong: I took my truck here right after I bought it (used) to have a complete inspection/checkup done, and asked them to specifically investigate something that sounded like an exhaust leak at the manifold. When I picked it up, I learned that they did not do any checkup or inspection whatsoever- they just claimed that there were several broken studs on the exhaust manifold, resulting in the loud ticking noise, and both exhaus tmanifolds needed replacement. I paid $100 for an inspection that did not take place, and after taking the truck to another shop, it turned out there was only ONE broken stud, and the noise was completely unrelated- no exhaust leak at all but rather cam phaser noise. They charged me $100 to check something that they obviously didnt check, and quoted me $2600 to repair an issue that was not even actually an issue at all. I am very disappointed in this shop and the excuses they gave me, I will not be returning.

 9 years ago (23-01-2018)

Good service and work , cheaper than dealership and use qaulity parts

 9 years ago (17-01-2018)

My van was towed to their service center after it stalled when my kid was borrowing it for the week.  The next day they called quoted me $815 for a new gas pump which their manager, Tony, told me it needed. He sounded like he was lying to me,  so I said no thanks and had AAA tow it to a friend's garage almost 80 miles away. Oh...btw, I told them it would be towed away and asked them to put it somewhere accessible for the tow truck to get it but the tow truck driver called me shortly thereafter saying they had put it in the corner and it was hard to get to.  He asked me if it would crank and I told him I had no idea!  Not cool of them to do that.  It seemed vindictive and petty.  Also, I forgot to add that when I had initially called, they said they'd look at it and call me with a quote before doing any work on it.  I said okay.  But when I said I didn't want to do the repairs there, they hit me up for a $100 diagostic fee.  They DID NOT tell me they would charge the fee.  You would think they would.  I just paid them to get the van out of there.
Anyway, my friend called the next day and told me my kid must have forgotten to put gas in it because as soon as he put gas in it, it ran fine.  No problem with the gas pump at all!  He said there's no way Tony wouldn't have checked the tank and they were obviously trying to pull a fast one over me. They had tried that once before when they said I needed an entire brake system and when I called them out on it, they dropped their $700+ quote down to $400 or so.   I will never go there again!   Beware!!
I have complained to AAA about this place and my friend said he'd call AAA corporate too because he used to be the manager of one of their service centers and he hates to see bad management and people getting ripped off.  AAA was apologetic, but it doesn't change the fact that this particular service center tries to rip people off

 9 years ago (30-08-2017)

I took my truck to have oil change and check up. Satisfied with services.

 9 years ago (06-12-2017)

Needed a tow within my neighborhood after Hurricane (Tropical Storm) Irma and even though I've been a Plus member since 2009 and haven't used their services in years, they told me they would not honor the free tow to my home. I will NEVER use AAA again and have requested a full refund of my membership.

 9 years ago (12-09-2017)

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AAA - Summerville

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