AAA Colorado - North Metro Store

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About

This is the North Metro (Denver) Store of AAA Colorado. Check out our main Facebook page at www.facebook.com/AAAColorado. Join: www.AAA.com/fbjoin

Story

Insurance, Roadside assistance, towing, Travel services, AAA.com/discounts, AAA Member Rewards Visa, weekday Member Deals, Financial Services AAA.com/Deposits, AAA Student Loans by Discover, Maps, TourBooks, TripTik, iPhone and Android apps, EnCompass magazine.

Address: 5140 W 120th Ave, Westminster, CO 80020, USA

Phone: (303) 753-8800

Website

State: Colorado

Zip Code: 80020

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I got a call from Maria who explained to me that they have a separate department that deals with any questions or changes to the policy. 
So here is my updated review: 

Their agents need to do a better job at setting the right expectations and being responsive. AAA also needs to do a better job of explaining to all their departments how things work. E.g. the people in the claims department should know that it is NOT your agent who will answer their policy related questions or make changes to your policies: there is a separate department for it and agent should provide that information to you. 

My agent did a terrific job when selling me the policies but after that he just would not respond to ANY questions, concerns, changes I emailed him. I wish that my agent had just been responsive and had provided me the information that Maria provided.

Also, I feel that AAA has teaser rates and they jack them up after a year. Perhaps all insurance companies do that but that has been my experience with AAA.

Another thing I came to know is that AAA Auto insurance does not by default provide you roadside assistance: you are expected to have a AAA membership.

 10 years ago (04-11-2016)

I am so thrilled with AAA's Auto Source program!  Chad Chandler made it super easy to buy a new car.  He thoroughly explained the service to me, helped me make a decision about buying new versus used and found the exact car I wanted within just a couple of days.  He also helped me deal with my trade-in which needed more in repairs than the car was worth, and I ended up getting a decent price out of the trade despite its condition.  The paperwork was ready to go when I showed up, and the transaction took about 15 minutes.  I also feel confident that I got the best price possible on my new car.  Best of all, I only had to go to the dealership once to test-drive the car.  I didn't have to deal with the haggling and negotiating that car dealerships put you through.  I would highly recommend AAA's Auto Source and Chad in particular to anyone needing a new car.  Wouldn't change a thing about my experience!

 10 years ago (27-04-2016)

I was very pleased with my visit.   The gentleman helping me was very nice and I was able to get the luggage I wanted.   I will return to talk about finding a car with AAA.

 11 years ago (10-06-2015)

Our Agent Kristi was excellent she remained focused while she had a gaggle of ladies talking.  She got us a great flight to Paris and travel insurance.  We will be back to book Paris excursions.

 12 years ago (04-03-2015)

I always think to go to AAA first when planning a road trip, in particular. The experience I always have involves extremely helpful people for whatever plans I want to make. I just recently bought a case, worn about the neck which provides a place to hold a boarding pass, a driver's license and a passport. Having never had one of these before, I found that having all these documents in one place, easily accessible to present to the proper people made travelling that much easier.

I am about to take a driving trip back east, and plan to have a trip-tik made up, along with making reservations, featuring the AAA discount, for a hotel along the way, both going and returning. 

It is so nice to be able to depend upon AAA.

Sincerely,

Aheda Iannazzo

 11 years ago (30-09-2015)

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