AAA Draper

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As the third-largest regional Member club of the national AAA organization, we serve more than 4 million Members in Northern California, Nevada & Utah. AAA Membership provides members with our legendary roadside assistance & towing along with so many Member Benefits including exclusive savings on AAA insurance and car repair; the convenience of select DMV services, passport photos, child car seat installation, maps and TourBooks in many of our branch locations; and member-only discounts on travel, notary services, and attraction, movie, & Disneyland tickets.

Address: 185 E 12300 S #100, Draper, UT 84020, USA

Phone: (801) 878-8500

Website

State: Utah

City: Draper

Zip Code: 84020

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

HORRIBLE! The perfect time to have amazing customer service is when a customer actually was not at fault for car accident so the other insurance company has to pay for everything. I do not hardly ever give reviews but this was just that bad! My insurance company AAA dropped the ball on my claim. When called to complain their "Escalations specialist" admitted multiple times in our call that AAA dropped the ball on my claim. When asked for compensation (anything) they politely denied saying AAA can't afford to compensate. HAHAHA THIS MADE ME LAUGH! Following day same escalations person calls me back to try and smooth things over I guess by denying she ever admitted AAA dropped the ball. When I asked for them to pull the recording... conveniently that call was not recorded. I asked to speak to her manager "Brian" he was not available so gave me his number. I called and left voicemails for him only to never get a call back. Meanwhile Progressive who was the other drivers insurance (and the one that has to pay for everything) has been over and beyond amazing to me. When this is all said and done I am pretty sure Progressive will be the one earning my business for insurance. Unless by some MIRACLE Triple A steps it up and actually does something about their neglect!!!

 8 years ago (12-11-2017)

I signed up online for AAA auto club only to be told that they can't find the charge and the only way to get the membership or a refund is to send in my bank statement along with my full credit card #. Spent over and hour on the phone being put on hold several times!! Still no membership or refund. Horrible and fraudulent. I called my bank and they said no reputable company will ever ask you to send in a bank statement. The bank told me to go into a branch in person and show them via my mobile banking. I went in and pulled up my bank statement in front of the customer service rep and showed the charge. She was very polite and took the issue to the manager. The manager said I do not trust someone just coming in and claiming they paid. I left there feeling like a criminal.

 8 years ago (28-07-2017)

Very. Expensive, and charge a yearly charge, 4 roadside assistance I have been with them 4 over 10 years no discounts, even though my vehicle is older than I have to pay 130,o.o every year 2 get road side assistants they were supposed to call and figure something out, not!!!

 8 years ago (19-08-2017)

Friendly staff. Picked up my international drivers license here. They went out of their way to provide all the info I would need to travel in Amsterdam and South Africa.

 8 years ago (16-03-2017)

Very helpful in getting international driving permits for my parents

 9 years ago (01-07-2016)

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