AAA - Forest Acres - Richland County

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AAA Carolinas provides members with various services to both North & South Carolina including Auto Buying, Car Care, Roadside Assistance, Insurance, & Travel.

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AAA Carolinas provides members with various services to both North & South Carolina including Auto Buying, Car Care, Roadside Assistance, Insurance, & Travel.

Address: 4526 Forest Dr, Columbia, SC 29206, USA

Phone: (803) 798-9205

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State: South Carolina

Zip Code: 29206

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Reviews

Very fast service and Dave was a friendly, cheerful, helpful man. My boyfriend and I came in for a 9:15 appointment for an oil change and we just left at 9:48. The estimated time was about an hour but we were glad to see it come out in roughly half an hour! We popped in next door at Trader Joe's and looked around while we waited and as soon as we came back, the car was done. Talk about amazing service!

 8 years ago (20-09-2017)

Thank you Triple A of Columbia SC for helping me out the day after the eclipse! Even though I'm a AAA Florida member, you helped me out at no charge -- thank you! You correctly diagnosed my transmission fluid leak as a cracked seal, and did not charge me either for putting my van up on the lift or adding enough fluid to get me to a transmission shop. Thank you so much! I will be visiting my daughter at Univ of So Carolina several times in the next few years, and you can bet you'll see me if I have car trouble again.

 8 years ago (25-08-2017)

My issues are not with the car care center, it's how disjointed AAA is on a whole. The people at the car care center do a great job, and are very friendly, kind, and understanding. They will do everything they can to meet your needs in a timely manner. There's a nice place to sit and watch TV, free coffee, a soda machine, Trader Joe's is next door for snacks, and pizza and bagels across the street. But, like I said, AAA as a whole appears to be disjointed, and charges pop up and get lost in the system that you're not supposed to pay for (towing is the specific example in my case). I have to talk to 8 different people to get a refund for my towing, which was to an authorized AAA car care center, and I had the work done there, and it's still not completed. The car care center appears to operate under the AAA umbrella, but seems somewhat independent in the system (even though there is a AAA travel office in the lobby, etc.). Confusing, and cumbersome. I want to pay for a membership that I don't have to do all the work to get my benefits.

 8 years ago (09-06-2017)

These people are crooks. I have Triple AAA roadside assistance which is fantastic but this place will try to take you for every penny you have. Got my car towed as a precaution since my oil light was on and they told me I would need a completely new engine.... They said labor would take 18 hours and would cost about 5 grand! Triple AAA will try and convince you to take your car here for a discount if you are already a member but dont do it. Get a second opinion.

 8 years ago (18-04-2017)

Excellent customer service from David and Will.  
New car battery would not hold a charge, we were majorly inconvenienced but they got it fixed and took very good care of us.

 8 years ago (25-07-2017)

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AAA - Forest Acres

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