AAA Northway Car Care & Travel Center

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Address: 1647 U.S. 9, Clifton Park, NY 12065, USA

Phone: (518) 831-1861

Website

State: New York

Zip Code: 12065

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Reviews

I've been inundated for months with ads and offers to come to this place for auto maintenance, and as a longtime satisfied Jiffy Lube customer I was hesitant to give it a try. However, I'm also a longtime AAA member and figured I would give their place a try this time. Big mistake! Absolutely nowhere on any of the dozens of ads and mail offers that I have received is there ANY indication that appointments are necessary or even recommended, and I can find no indication of this on their website.  That said, I took the plunge and headed to this place today (during nonpeak hours, i.e. at 2:30pm) and guess what I find out - no appointment, too bad! And to make matters worse, they don't even have availability for over a week! Look guys, I get that with the car service business appointments are often necessary, but if you're going to fill my mailbox with annoying ad offers over and over again, how about making this fact CLEAR?  Had I known about the need for an appointment, I would have known not to waste my time with going in unannounced! Oh, and one more thing - when I say I've been a longtime AAA member but I'm coming to your establishment for the first time, how about having a service guy who greets me with a smile? It doesn't take a whole lot of effort. Oh well, back to Jiffy Lube for me (where I always get a nice greeting and great service BTW).

 8 years ago (16-11-2017)

Your experience will depend upon which agent you get. But most are very helpful.

 8 years ago (13-11-2017)

Good service with detailed updates. I got a quick turnaround on repair. Only open to 6pm, so can be tough to get to after work. Easy to find.

 8 years ago (14-06-2017)

This place is wonderful
 They never steer me wrong, fast, courteous and the prices are very reasonable

 8 years ago (29-08-2017)

We brought a car here to be checked out before buying it for our oldest Daughter. They were quite good and checked everything

 8 years ago (18-08-2017)

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AAA Northway Car Care & Travel Center

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