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AAA Orem

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AAA Orem

Story

As the third-largest regional Member club of the national AAA organization, we serve more than 4 million Members in Northern California, Nevada & Utah. AAA Membership provides members with our legendary roadside assistance & towing along with so many Member Benefits including exclusive savings on AAA insurance and car repair; the convenience of select DMV services, passport photos, child car seat installation, maps and TourBooks in many of our branch locations; and member-only discounts on travel, notary services, and attraction, movie, & Disneyland tickets.

Address: 160 E University Pkwy Ste F, Orem, UT 84058, USA
Phone: (801) 788-3300
State: Utah
City: Orem
Zip Code: 84058


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
HORRIBLE! The perfect time to have amazing customer service is when a customer actually was not at fault for car accident so the other insurance company has to pay for everything. I do not hardly ever give reviews but this was just that bad! My insurance company AAA dropped the ball on my claim. When called to complain their "Escalations specialist" admitted multiple times in our call that AAA dropped the ball on my claim. When asked for compensation (anything) they politely denied saying AAA can't afford to compensate. HAHAHA THIS MADE ME LAUGH! Following day same escalations person calls me back to try and smooth things over I guess by denying she ever admitted AAA dropped the ball. When I asked for them to pull the recording... conveniently that call was not recorded. I asked to speak to her manager "Brian" he was not available so gave me his number. I called and left voicemails for him only to never get a call back. Meanwhile Progressive who was the other drivers insurance (and the one that has to pay for everything) has been over and beyond amazing to me. When this is all said and done I am pretty sure Progressive will be the one earning my business for insurance. Unless by some MIRACLE Triple A steps it up and actually does something about their neglect!!!
8 years ago (12-11-2017)
Walked in, gave them two photos and $20, filled out a form, and ten minutes later walked out with an international driving permit. Super easy, super quick. Well done.
8 years ago (19-08-2017)
I'm new to AAA. Just walked in for a comparison quote, and got mad at myself for not going in sooner. 25 years with State Farm has cost me thousands of dollars in higher premiums for comparable coverage. Even with multiple cars and multiple homes, Kathi Eddy competently explained the best options for me. She made it easy to become a happy AAA member.
8 years ago (08-02-2017)
Idk my sister had to go here before her mission
7 years ago (27-12-2017)
Have had good service in the past and I've been a member for years but lately I have tried to contact the Orem office and I go thru all of the options and recordings and then you think that you are finally going to talk to a representative. After being on hold for a time then you get another recording to leave a message for them to return my call. They have not returned my call.
8 years ago (30-01-2017)
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