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Address: 9475 U.S. 290, Austin, TX 78724, USA
Phone: (512) 837-9500
State: Texas
Zip Code: 78724


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Reviews
My experience with ABC Home and Commercial was great! Micheal C. was great at explaining what was happening as he was either taking or putting back the parts. I had him looking at my washing machine. Overall wonderful service. Very friendly , kind and very professional. He was very helpful on his experiences with washing machines. I would recommend ABC to all my family and friends. I have also used ABC for other services as well and very please with the final results.
8 years ago (08-08-2017)
Matthew Moreno was very knowledgeable and professional. He was able to explain what needed to be done to my AC in a way that was easy to understand. I could tell he is a very honest employee. He was very thorough and got the job done quickly. I would highly recommend Matthew and ABC for your AC needs!
8 years ago (11-08-2017)
We've used ABC for pest services in the past and were very happy with that service. We signed up for the reoccurring "maintenance" program, and they always did only what we requested and never "pushed" extra options, etc. We stopped the program when we felt it was no longer necessary, and met no resistance at all. Our air conditioner recently stopped working properly, and although still a fairly new unit, was out of warranty. We knew ABC provided many other services besides pest control, so we decided to give them a call about the AC. We called early on a Wednesday morning, which is when we noticed the problem. We were happy to hear that they could have someone come out later that day. Also note that this was mid-August in Austin, so needless to say it was hot and we could not spare much time. Our original window of time was 12-6 pm, but we received the courtesy call closer to 10:30 am. The technician arrived, and like all other ABC technicians we've encountered, was very polite and professional. I explained the symptoms of our AC, and he immediately guessed what the problem was, which was a bad capacitor. He opened the panel on the outside unit and that confirmed his guess. He showed me the capacitor and explained how the swollen top indicated a problem, explaining it should be flat. Within less than 30 minutes, he had the capacitor replaced, as well as another part affiliated with the capacitor that had also been affected. He also checked the coolant levels and cleaned the coils on the outside unit. He then tested the unit and it was back to working perfectly. Because we were former customers and had an account set up, he said he would email the bill, so there was no need to pay right then. I will say the charges may have been a little high (knowing what you can buy a capacitor for), BUT...the parts they installed come with a lifetime warranty, so we don't have to worry about this again. On top of that, they were out a few hours after we called, in the middle of the summer season, and were very professional, courteous and thorough. To us, the peace of mind that comes with a company you can trust is well worth the price. Too many times you not only pay a lot for repair services, but then end up with inferior work on top of the high price. This is not the case with ABC in our experience, and we will happily call them for future needs that may come up.
8 years ago (17-08-2017)
Brandon is incredible and goes above and beyond. We have not had a problem with either our AC or pool heater since he has been servicing both with exception of something we did. One issue with a particular thermostat we installed he diagnosed on the first call. He is extremely professional and his knowledge is exemplary. At a hint of a problem I call ABC and request Brandon and sit back and take a breath. ABC is my go to for lawn,pest control and HVAC. So glad they also appreciate employees like Brandon
8 years ago (07-08-2017)
Branden was able to fix my AC so fast saving me from the summer heat. ABC customer service was great and super helpful. They moved my appointment ahead a day, which was super helpful. I will definitely use them for any future repairs.
8 years ago (05-08-2017)
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