Abra Auto Body Repair of America

Reviews, get directions and contact details for Abra Auto Body Repair of America

Address: 1190 University Ave W, St Paul, MN 55104, USA

Phone: (651) 645-1563

Website

State: Minnesota

Zip Code: 55104

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I am truly displeased with the work ethic of the staff at this location. My windshield needed to be replaced, so I scheduled an appointment with Abra for this morning. I was shockingly surprised Abra hadn't even plowed their entry to the parking lot. Thankfully my fiancé and I were both able to make it in, but leaving was a different story. I gave them the keys to my car, and proceeded to leave. The snow was so high that we got stuck trying to leave. Instead of trying to help, the staff just stood there. So my fiancé went back inside and grabbed a shovel, so we could shovel their parking lot. All staff were too lazy to help, and must have enjoyed having us do their work for them. Last time I checked, having a plowed parking lot is pretty essential so customers can access the building. So it seems they truly don't care. I went back inside and grabbed my keys, expressing my frustration in their lack of help, and commented how I would give another auto body shop my business. They seemed overjoyed to have one less car to deal with. Truly lazy and unmotivated workers. Take your money elsewhere!

 7 years ago (23-01-2018)

I had work done about a year ago on my front end. They did a great job. A few days ago one of the bulbs they replaced went out. Too much time had passed to be covered under manufacturer warranty but John, the manager, took time out of his day to replace it for free.

 7 years ago (28-11-2017)

The day was August 2 and I was traveling to St. Paul, MN with other two individuals. While traveling, closer to MN, the car I drove Mercedes Benz C350 front bumper got lose and before it falls apart, we started googling for auto body and managed to find ABRA auto body. We drove to the location and an individual responsible for the operation came out greeted us with a humble approach and asked why we were there.  Immediately he came out and I showed him my issue. He called the person responsible for repairs and told us to get into his office and have coffee until the repair will done. In the next 30-40 minutes the work was done and told me someone will drive out your car and you can get your car he said. I asked how much I have to pay? He said you have nothing to pay and have a safe journey and let me go free. Today is August 8 and I'm still talking about him. Thank you Sir for your humbleness and good gesture. You are a wonderful American.
Tad Kitaba, Toronto Canada

 7 years ago (08-08-2017)

Lazy team, took more than 2 weeks just to replace a rear car door! Missed out other issues we told on day 1 because he din't bothered to note it down. Very disappointed, will never  return or never recommend to others.

 7 years ago (28-10-2017)

I had body work done a few weeks back I had no complaints. They did a fine job and looked like new when they were done. The workers all seemed nice and overall I had no complaints... Until I got texted, emailed and called every 2-3 days to fill out a survey. This has gone on for over three weeks. I was able to unsubscribe to both the text and email but then I started getting phone calls daily. 

I understand that getting customer feedback is important to businesses but that information is voluntary and if a customer doesn't want to participate that is their right. Due to how annoying this has been ABRA lost a customer as I will never return even after having a pleasant initial experience.

 8 years ago (23-03-2017)

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Abra Auto Body Repair of America

Reviews, get directions and contact details for Abra Auto Body Repair of America

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