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Academy Sports + Outdoors

  1. Texas
  2. Waxahachie Store
  3. Waxahachie Shoe Store
  4. Waxahachie Department Store

Reviews, get directions and contact details for Academy Sports + Outdoors

Academy Sports + Outdoors
Address: 1650 Dallas Hwy, Waxahachie, TX 75165, USA
Phone: (972) 923-4520
State: Texas
Zip Code: 75165


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Reviews
Went to the gun counter and the man was super helpful. Got a couple shirts and sat in the check out line for too long. There was only 1 person working. Someone from the line asked the manager if they could get someone else to check people out.. didn't happen. I'd give more stars but they need more help at noon on a weekday in the summer time
8 years ago (27-06-2017)
Terrific customer service in this store. It would be 5 stars if management would respond more quickly when called. 30 minutes waiting for a manager is a bit too much. The people on the floor are excellent.
8 years ago (28-07-2017)
Went to purchase pool on sale that I called prior to going there and said they had 15 on hand. Lady at customer service attempted to ring up my purchase. I showed her the sale paper and item number of pool I wanted to purchase. She waited about 5 minutes before calling someone on the phone to help me and said I needed to go to the back of the store to show employee on the phone which pool I wanted even though there was a pallet of what I wanted right next to her. At this point I just drag one from beside her to a regular chaser and get cashed out. Guy standing there holding onto a 2 wheel dolly never once even bothered to help me or to load it. Drug it outside and loaded it myself in the rain. Never again will I shop this academy. I always go to Arlington way better customer service. I did call the manager and he said he would resolve the issue but not going back to find out.
8 years ago (28-05-2017)
The guy in the guns department, Jason, was very rude! For starters we get up to the counter and he DOESN'T greet us. And finally he decides to and still makes us wait. After he approaches us we ask him a question about a gun, his response " Well I don't like .40 caliber so I don't even bother with them!" Okay I don't care if you like them or not, you work here sir, aren't you supposed to know about the products you sell?! I'm not going to say it was a racial matter but I'm sure it had something to do with it cause he was looking at us nasty! If you don't like your job go the hell home and save us the sour taste in our mouths after dealing with your rude ass! For that reason the store gets a low rating!
8 years ago (16-07-2017)
Great..had want I needed and then some. Great, friendly service too
8 years ago (13-08-2017)
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