Ace Diamond & Jewelry Brokers, Inc.

Reviews, get directions and contact details for Ace Diamond & Jewelry Brokers, Inc.

Address: 7110 Market St # A, Youngstown, OH 44512, USA

Phone: (330) 629-6363

Website

State: Ohio

Zip Code: 44512

Update Info

Similar places near

Jared - Galleria of Jewelry 567 meter This Jared location is absolutely fantastic!!! The customer service is so helpful and...

Macy's 626 meter Macy's is my favorite store! The quality, sales and your.employees make it my #1 stor...

Ashcroft & Oak Jewelers 669 meter Our salesperson Jason was very helpful very kind very patient and very friendly I bou...

Kay Jewelers 692 meter Terrible staff

Precious Elegance Design Bridal Jewelry 759 meter I ordered seven necklaces from Precious Elegance Design as thank you presents for my ...

LeRoy's 791 meter I can't say enough good things about Leroy's and the staff at this particular locatio...

Bella Maria's Boutique 887 meter Nice little store very helpful. Went above and beyond to help me find a gift for my ...

Wrist Connection 895 meter We have unique jewelry, gifts, and apparel to commemorate any special event.

Cirelli Jewelers 1 miles Amazing place with great customer service! Highly recommended. I will definitely be b...

Boardman Coin & Jewelry 1 miles Needed appraisal on coins. Very nice people and took time to explain history. Very cl...

T.J. Maxx & HomeGoods 1 miles I’m giving it a one star only because zero is not an option. I tried to purchase a TV...

FashionistasandDivas 1 miles

Chico's 1 miles Great place shop

Tele Gold 2 miles I have Several pieces of Estate Jewelry from Here!! I love it!! Their Jewelry is Very...

Direct Jewelry Outlet 2 miles Why bother offering a "lifetime warranty" on the jewelry if you aren't going to cover...

Adamas Jewellery & Gifts 2 miles I visit Blush Boutique located inside Adamas. Wonderful and helpful staff. Clothes a...

J K Jewelers 3 miles Fantasic service. Jeff is very knowledgable and will give you the best prices and quo...

Aebischer's Jewelry 3 miles Adam & the whole team at Aebischer's made buying my engagement ring an INCREDIBLE exp...

Reviews

I had called two days prior to going in and I was told that the man who fixes their jewelry could take a look at the prong on my engagement ring could take a look at it and talk to me about what it would take to fix it. I had talked to a woman that day. Today I took the ring in and was "helped" by an older, tall, stalky man. I explained that I was told I could bring in my ring and the man who fixes the jewelry would take a look at it and talk to me about it. I also told him that I had a ring that I was interested in getting sized. He told me I could leave the ring and come back and pick it up at 2:30 p.m. That was not what I was told when I called two days before. He literally told me that he could not help me, folded up the white paper infront of me, set my ring off to my right and stood up and told me to have a nice day. At this point I was shocked at his rudeness! I had done business with him before several times. Everyone has bad days but he just kept going. He sat back down in front of me and took my other ring. I stated that I was interested in getting it sized up 2 sizes. He informed me what I had already told him - it was a size 7. Then he proceeded to tell me that the ring was sterling silver and if it was gold they might do it but because it wasn't he couldn't help me. I was definitely taken back by how ignorant he was. I was looking for the same customer service that I had received in past years. I will never go back. In my 45 years on earth I have NEVER received such horrible "customer service" if that's what you want to call what I was given today. I cannot believe the cold shoulder I was given. I felt like I was bothering him at work. If any of my employees ever treated a customer like that, they would be standing in the unemployment line. 
Cirelli jewelers (just a ride out the road) has a person ON SITE that took time to address the issues he seen with the ring I brought in. It was explained to me what needed to be done to my ring. Let's be clear that this is an $8,000 engagement ring so no I did not want to leave it anywhere - to take it personal is so ridiculous. And for the record I was told coming in around noon on a Saturday would "be ok." With as educated as you make yourself out to be, Jim, good rule of thumb is to talk to a customer - not insult them because you take something personal. ~Dottie Hershey

 8 years ago (26-11-2017)

Comment on this business

Map, Satellite View
Street View

to add Ace Diamond & Jewelry Brokers, Inc. map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=ace-diamond-jewelry-brokers-inc&id=1092999&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/ace-diamond-jewelry-brokers-inc-i1092999.html" target="_blank" title="Ace Diamond & Jewelry Brokers, Inc.">Ace Diamond & Jewelry Brokers, Inc.</a></p>

Ace Diamond & Jewelry Brokers, Inc.

Reviews, get directions and contact details for Ace Diamond & Jewelry Brokers, Inc.

Find nearby businesses, restaurants and hotels

We use cookies