Acosta's Services

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A/C, Heating, Refrigeration, Appliance Parts & Repairs. Commercial & Residential

Address: W Girod St, Chalmette, LA 70043, USA

Phone: (504) 220-3847

ten.xoc@cllsatsoca

State: Louisiana

Zip Code: 70043

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews

The lack of professionalism and immaturity of every individual I encountered is unbelievable!! I would not recommend any humans or nonhumans uses this business EVER! They said they would contact me before completing work on my rental, failed to do so, then also failed to notify me it was done. When contacted, they became upset that I expected them to do so since that was our original conversation and agreement. They offered to remove the part and undo the work rather than some form of refund or discount. Then I had to show up at the office to actually speak with the owner, despite a week prior asking and being told someone would call me before the end of the business day. This place is a horribly run business in need of customer service skills and training. After a long discussion of the errors of their ways, I had to practically tell them how to resolve the issue rather than them making a single realistic offer to me or even a sincere apology. NEVER USE THIS PLACE!!

 9 years ago (22-06-2017)

I purchased a washing machine from these people after our washer went out. The first washer that we received made a loud screetching  noise and started to take up to 3 hours to finish one load. We called them out and they replaced it. The second machine does not does not spin the clothes to get the water out and it does disperse the liquid fabric softener. We called them again and the tech ran a load with no clothes and said it ran fine and that the water still in the drum was normal? We called them about the second machine and they pretty much called us liers. They said that they sent us two working machines and that was it. They stop answering my phone calls and the owner would not call me back like they said she would. they where extremely disrespectful and unprofessional. I'm still trying to understand what they think that I would gain from lying. I'm tired of ringing clothes out so I had to take a loan to buy a new machine. I guess I will have to eat the $170 that I paid for the machine. the only thing that I can do now is try to stop others from making the same mistake.

 11 years ago (28-01-2016)

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