Advanced Family Dental and Orthodontics

Reviews, get directions and contact details for Advanced Family Dental and Orthodontics

Address: 21188 South La Grange Road, Frankfort, IL 60423, USA

Phone: (815) 464-0412

Website

State: Illinois

Zip Code: 60423

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I have been a patient of Dr. Wilson and Denise for years and LOVE them.  I have a crown which i have spent on and off for the last 2-3 years trying to get fixed,  Lab issues which the office has tried to resolve.  HOWEVER my last visit and interaction with the new office manager left an extremely bad taste.  And if I never see her again it will be way too soon.  After two hours of drilling in the chair she demanded I provide my bank account and relentlessly hounded me to the point I had to get out of there.  I have never been felt so attacked, YES I am aware that i have an outstanding balance and YES I will make it right, however it was uncalled for and downright inappropriate.  I have been a patient for years and I actually considered changing Dentists despite the ongoing 3 years in trying to get a crown that was created appropriately.  I  get it, I owe money, this does not give you the right to attack me.  What you are unaware of is the legal spouse has not worked since 2015, has numerous medical and mental health issues with resulted in his removal from the home and arrest in 2017.  I have always paid my bills.  I have been in insurance for 22 years, quite a bit of it in customer service, so I am fully aware what the impact a survey can have, and despite that I chose to speak my opinion.  I will have no contact with this office manager whatsoever.  We shall see what Monday's appointment brings, here's to year #3 on one crown.  I have been super-gluing it in for months just to not have any contact with her.  Even to the point that I do not care if this is a public posting.  Again Dr. Wilson and Denise - WONDERFUL, the rest of the staff GREAT no issues.

 7 years ago (18-01-2018)

A few years ago, I stumbled upon Advanced Family Dental. Since then they have been the place to go for any ache or pains of the mouth, because they know just what to do! The moment you walk in you are greeted by their staff full of friendly faces. Speedy service, home vibes,  as you wait they have comfortable chairs, magazines, and television for entertainment. I always recommend you get your dental service from the following: Dayna, Denise, or Dr. Wilson. They are the best and very well informed, educated, and passionate employees on staff. They are there to make sure your visit goes smoothly. If you are looking for a dentist near you, you should definitely check them out.

 8 years ago (10-12-2017)

Thank you, to Dr Wilson and Denise for always make my time in the dentist chair a little easier. When I have discomfort, they make it better.  You both are friendly and have great warm smiles. I was glad to see Karina, it had been awhile. I missed seeing her smiling friendly face. Karina is always helpful. Thank you, Wendy for helping me with everything when I am finshed with my visit. Great job guys and you do it with a smile!  😀

 7 years ago (24-01-2018)

I had my first appointment a few days ago , the front desk girls were awesome. The Dr was friendly and very professional. I spoke with two dental assistants who were fantastic . They then sent me to Dana who cleaned my teeth  and she was very patient and caring . Best cleaning I ever had, hands down! Highly recommend this place!

 7 years ago (18-01-2018)

Advanced Family Dental is one of the best dental offices I've been to in a long time. Dayna cleaned my teeth and let me tell you she is the best, my teeth have never felt soo clean!! Dr. Dave was the dr who did my exam he was very nice.  Denise is so wonderful and so nice she is so warm and welcoming. The front desk girl named Karina is really sweet and very professional over the phone and in person. I had such a wonderful experience.

 7 years ago (23-01-2018)

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Advanced Family Dental and Orthodontics

Reviews, get directions and contact details for Advanced Family Dental and Orthodontics

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