Al's South Street Cafe

Reviews, get directions and contact details for Al's South Street Cafe

About

You are sure to agree that Al’s Cafés offer “Boston’s Best Subs!

Story

We combine a fanaticism for quality food and customer service with a loyalty to our customers to provide a sub sandwich that cannot be surpassed! Visit our webpage www.alscafes.com for the South Street Menu!

Address: 179 Essex St, Boston, MA 02111, USA

Phone: (617) 330-1002

Website

State: Massachusetts

City: Boston

Zip Code: 02111

Opening Hours

Monday: 10:30 AM – 3:00 PM
Tuesday: 10:30 AM – 3:00 PM
Wednesday: 10:30 AM – 3:00 PM
Thursday: 10:30 AM – 3:00 PM
Friday: 10:30 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I ran into Al’s for the first time in Harvard Square not knowing what a lunch phenom it would become. This location in Boston is the veritable lunch sandwich Mecca for your choice of hot or cold subs, chips, and drinks. 

Even a small sub could feed a grown hairy man for 2 days. Lots of meat and lots of bread. While the subs are not a knock out, they pretty satisfying and heaps better than Jimmy Johns. 

What is the best about Al’s is that the cold and hot sandwiches have different lines. So it’s super efficient for those who need to get in and out. Yeah, it’s the ultimate in lunch stops. 

They’re friendly too, despite the pace. If you’re in the mood for a quick, satisfying sub that will feed two grown hairy men, there’s Al’s. If your drunk need to forget that last 24 hours, including what you ate, there’s Jimmy Johns.

 8 years ago (22-01-2018)

Best subs in Boston, ready almost instantaneously with fresh french bread that's crisp on the outermost layer and perfectly soft on the inside, along with freshly sliced and diced toppings.

Also, the same staff has worked there for years, so they must take care of their employees.

I'd eat there daily if I could.

 7 years ago (09-02-2018)

Steak and cheese the only sub I like from here. horrible service. 

Called to place an order then was placed on hold for 15 minutes while I can hear the background noise of a busy shop. They never came back on the phone.

After arriving to the shop to order directly, I had quickly mentioned that I was on the phone holding with no one to return. A lady in her late 40’s to early 50s with dark glasses approaches me and tells me it was because they were busy without apologizing about the experience I had, trying to speak as if they are a victim to my complaint, while cashing in 300 orders from people like me working in downtown Boston. This made me a little upset and I quickly replied that they should just not pick up the phone if they are risking a person of being on hold and forgotten about. She grew upset and couldn’t really argue with me because I was completely justified in saying so. 

After walking away to avoid any further quarrel, I glanced at her direction only to find her complaining to her manager about an “Asian kid” complaining.. this really pissed me off since I was the only Asian-American in the shop at the time. 

After confronting the issue of her complaining to the manager, he then apologized for the experience. 

This was seriously BS. No customer should have to argue with any employee when they submit a complaint. Simple. Let alone have to hear the employees talk and complain about the customer while they are standing in front of them.

Thanks ALs for the great experience during a busy work week when people are just trying to save time and eat on the go.

 8 years ago (25-01-2018)

I have worked next door or a while now and two times I ordered from there, Danielle at the register was nothing but rude. Did not listen to My order or write down what I said to her. The second time I came in thinking it would be a better experiance.. I got my sub and went to check before I took it back to work .. a guy manager approached me and asked what was wrong .. I explained last time it wasn't correct and I was just double checking bc the lady who takes your orders doesn't listen and is rude. As I'm leaving some Spanish girl "Kenny?" Was so RUDEEE  then mumbled under her breath "if you don't like it then don't come here"..  so I went back to my job and sat down opened my sub and honestly I didn't even want to eat it as much as I was craving it because she was so rude to me why would I ever want to put my hard-working money into a place where someone is that rude.  Then when I was leaving there was two or three people behind the counter yelling at me… Real real professional !!!  I went back and asked for my money back I will tell every one that honestly you can get cheaper better subs around the block.

 8 years ago (21-12-2017)

If you are looking for a place to fill you up during lunch, this is the spot. Very fast service, busy during lunch, delicious subs.

 8 years ago (06-12-2017)

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