Alberts U-Store All

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Address: 37 Commercial Dr, Iowa City, IA 52246, USA

Phone: (319) 337-3506

Website

State: Iowa

Zip Code: 52246

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Reviews

I have rented a unit for one month so far and unfortunately I am in a 6 month lease with these people. The agreement I signed states that my rent is $48, so I sent a check for that amount, I received a phone call at 10:00 this morning (already running late to get my 2 year old to day care) and the lady told me that my rent was $64. This was fine with me and I told her I would send her a check for the difference, and she told me to just send her a check for the $64 and she would destroy the check for $48. I did not agree with this, so I told her I would only send her a check for the full amount if she sent me the previous check I sent back to me. Then she hung up. The unit is not the best, but is really all I could afford. The service is absolutely terrible. This is absolutely no way to run a business. I would absolutely NOT recommend this facility.

 14 years ago (19-10-2011)

We rented a unit for 6 months.  The unit we rented leaked a fairly significant amount of water.  Mold and mildew everywhere...yuck!  I spoke with the owner about the problems with the unit two times on the phone.  She denied any water problems, refused to adjust the rate, then hung up on me.  Lousy unit, lousy service.  I would NOT recommend this facility.

 14 years ago (25-07-2011)

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