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Alene's Florist

  1. Texas
  2. Lufkin Florist

Reviews, get directions and contact details for Alene's Florist

About

For all your Floral and Home Décor needs

Address: 1206 S Chestnut St, Lufkin, TX 75901, USA
Phone: (936) 637-1337
State: Texas
City: Lufkin
Zip Code: 75901


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Reviews
Please think twice about ordering from this florist. I ordered a spray for a funeral in specific colors...and didn't get one single flower of my choosing after she told me that it wouldn't be a problem. This is the owner im speaking of...Sue. But she had no problem throwing her staff under the bus saying that i spoke to someone else that night , which i find very unprofessional, when she told me she was the owner when i placed my order. She TRIED...to make me feel guilty by saying ... well you got a beautiful spray...so what do you want. Uhhh... my money back! Who wants to pay for something that is not what you wanted in the first place. She was very short and rude...and she hung up on me.. she wouldn't let me speak and spoke over me. Never!!!!!! Will i recommend her!! Wouldn't even give her one star. Just based on how she handled it.
7 years ago (28-03-2018)
They do an awesome job on flowers for whatever occasion you may need. I've used them multiple times for different occasions and they've come through great! even when I didn't even know what I really wanted. Their location is very easy to see from the road. I've even had to ask for an arrangement at the last moment and they came through for me. They have some cute lil items in their store that you just might want to come by and check out as well!
8 years ago (06-09-2017)
The best in town that I have shopped with. I called on a Saturday just before noon when I found out my local friend lost their parent in another state. They made a beautiful arrangement and delivered it to their house (in the next town over from their location) that afternoon - on a Saturday - after hours! I've also used them for funerals and they consistently deliver beautiful flowers.When I call them for flowers there is never a worry that they will be any less than the best. They are also very friendly.
8 years ago (08-12-2016)
We are fairly new to the area and our favorite florist is four hours away. So far I have been extremely pleased with their work. I give them the theme and the dollar range and they do magic with flowers. The staff is always friendly and always willing to work with my schedule. Great customer service and a personal touch you can only find at a locally owned business.
8 years ago (18-11-2016)
The staff is amazing!! They made the most beautiful arrangements, and on very short notice too!!
8 years ago (10-08-2017)
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