All Creatures Care Cottage Veterinary Hospital - Dr. Rand Spongberg

Reviews, get directions and contact details for All Creatures Care Cottage Veterinary Hospital - Dr. Rand Spongberg

Address: 601 W 19th St., Suite 200, 92627, Costa Mesa, California

Phone: (949) 430-7576

Website

moc.liamg@egattoceracserutaerclla

State: California

City: Costa Mesa

Zip Code: 92627

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Reviews

3 stars because I am glad I was able to make an appointment last minute but after going there I knew I wouldn't be going back. I have 2 guinea pigs and I took them because at the time I wanted to make sure they did not have mites and I also had just discovered they had a grease gland. When I went in rather than the doctor explaining to me that they had grease gland the doctor told me she would go ahead and take a swap which there was no reason to do so. I was concerned and asked would she be doing it for my other piggy as well and she said no let's do one at a time. They just wanted to make a quick buck off of a grease gland which is normal aside from this the doctor was not really knowledgeable about piggies and rushed in and out without allowing us to have a discussion. She didn't seem to know how to handle piggies either. 

I had also mentioned that I was afraid that my guinea pigs would get fleas. When I checked out they had piled on charges we had not discussed including flea treatment which I ended up taking off because it was not discussed with me nor did anyone take time out to explain anything. They had taken my animals and were about to put medication on them that I had not approved of yet .

I now drive 45 minutes to Long Beach Animal Hospital 3816 E Anaheim St, Long Beach, CA 90804

Dr. Ridgeway is great and the staff as well. They are also very knowledgeable about piggies and will sit down and discuss everything and all your options.

 8 years ago (27-09-2017)

We take our green cheek conure here regularly, and the doctor is very knowledgeable and friendly. Lodging is also good for vacations. Fair prices.

 8 years ago (12-11-2017)

Able to make an appointment quickly. Friendly staff, doctor was knowledgable and spoke plainly.

 8 years ago (25-11-2017)

We've been taking our pets to All Creatures for years and have always had a great experience.  The staff and doctors are friendly, helpful and you can see their passion for animals and their work.  

I'm giving lower stars because for nearly 4 hours of their business day, the vet is "out to lunch."  Why have daytime business hours if for 4 hours of the day they can not provide their primary service to their customers.  This is a inconvenience as one can never predict when their pet will need medical attention and emergency hospitals are far to expensive for something that is not life threatening to the animal.  Best practice and customer service would be having another doctor available during those hours.

 9 years ago (14-12-2016)

One of the best vets I've been to! They took exellent care of my rabbit. They were very friendly and knew what they were doing. 

 9 years ago (16-02-2017)

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Reviews, get directions and contact details for All Creatures Care Cottage Veterinary Hospital - Dr. Rand Spongberg

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