Dover Shores Pet Care Center

Reviews, get directions and contact details for Dover Shores Pet Care Center

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Dr. Bruce Bauersfeld is a licensed veterinarian, treating all types of pets. Your pet's health and well being is very important to us and we will take every step to give your pet the best possible care.

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Dover Shores Pet Care Center is a full service Veterinary Hospital and will take both emergency cases as well as less urgent medical, surgical, and dental issues. Bruce Bauersfeld, DVM is experienced in all types of conditions and treatments. Beyond first rate pet care, we make our clinic comfortable, kid-friendly, and a very calm environment so your pet can relax in the lobby and look forward to meeting his or her own Costa Mesa veterinarian.

We have a number of resources for you to learn about how to take better care of your pets. Browse around and look at our articles and pet videos. The best veterinary care for pets is ongoing nutrition and problem prevention. If you want to ask a question call 949-722-7387 or email us and we'll promptly get back to you. Our Costa Mesa veterinarian office is very easy to get to, and you can find directions on our Contact Us page. You can also subscribe to our newsletter which is created especially for Costa Mesa pet owners. In between your veterinary visits, your pet will benefit from you reading these free informative articles.

Address: 2075 Newport Blvd, Costa Mesa, CA 92627, USA

Phone: (949) 722-7387

Website

moc.tevserohsrevod@foow

State: California

Zip Code: 92627

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Reviews

I brought my cat here first thing on a Friday morning to be spayed. I thought I'd be able to be present with her, to meet the doctor, until they brought her in to surgery. But it wasn't that way, I just handed her over the counter and they just said they'd call me later. I didn't think much of it at the time and that, that was just procedure. I thought I'd receive a phone call once the surgery was done to let me know my cat was doing fine and when I could pick her up. Finally, at about 4:00pm, I called them and they said I could come pick her up in an hour.
When I go to pick up my cat, I figured the doctor would come out and tell me how she did in surgery, but that wasn't the case. I didn't receive an after care sheet or instructions, no pain medication prescription for her, they basically told me nothing. She had staples that would need to be removed and they didn't even schedule a follow-up appointment to do that. 
So, I get my cat home and I don't really know what I'm supposed to do. She just had major surgery and had external staples on her belly, so I was afraid to even touch her. I didn't even know what she was allowed to do and not do. About 5 days after surgery, I notice that one of the staples looks like it's raised more than the others, like it might come out, but I don't really know. Then the next day, I notice that staple is gone and I know there's no way she's healed yet. So, I call the doctor and tell the girl who answered what happened and she asks me if I want to schedule an appointment. I told her I want her to tell ME if that's what I should do. She told me just to keep an eye on it and if it doesn't get better to schedule an appointment. I asked her about the rest of the staples and when they're supposed to be removed. She said 10-15 days. I asked her if I could just drop in for that and she said no, to make an appointment. We got off the phone with still no appointment made. This took place on a Friday, so as I observed her wound over the weekend, I thought it just didn't look right, so I made an appointment on Tuesday to have the staples removed. I figured I'd be able to go in the room with her this time and I'll tell the doctor what had happened. 
When I brought her in that Tuesday, I specifically asked to go in with my cat and to speak with the doctor. She said they normally just take the animals back, so again she took my cat without me. I sat down in the lobby and was prepared to wait. She came back and said my cat does have a little infection, so instead of waiting, because the doctor "has other appointments," I could leave and they'll call me to pick her up. So, reluctantly I left my cat there and went home. I live literally five minutes from this hospital and I wasn't home five minutes before they called me to come pick her up. They made such a big deal about me not waiting for her at the hospital and it was no longer than 15 minutes. 
While waiting there for them to bring me out my cat, I saw two different owners come out from the back with their dogs. These people were allowed to accompany their dogs in the exam room and speak with the doctor, but I was not allowed to. To this day I never got to speak with the doctor directly. I'm convinced they wanted me to completely leave the office and not wait for my cat in the lobby while they removed her staples, because they didn't want me to hear my cat screaming. I purchased a cone from them for $14 to put on my cat's head and the least they could've done was put it on my cat for me. I haven't used it once, because my cat won't let me near her with it and I'm afraid to hurt her if I try and force it.
If you're looking for a personable veterinarian who treats your pet like one of it's own, I'd recommend going ELSEWHERE, based on my experience.

      
      
      
 7 years ago (12-11-2017)

Dr. B is really amazing. When he enters the room he immediately gets down on the ground and starts to pet and comfort the dog. He has a really great touch with the animals he works with, listens to everything you have to say and never makes you feel rushed, which is the best part. i'm really happy with Dover, plus I can walk the dog here! Prices are a tad high in my opinion, but I guess you get what you pay for. I'd just like to walk out paying a little less.

 9 years ago (13-05-2016)

Dover Shores Pet Care provided my beloved Labrador extensive pet care when he wasn’t feeling very well. My mind was at ease thanks to the veterinarians the clinic had. Dover Shores Pet Care is the best clinic in Costa Mesa, CA. Their services which include extensive pet care, dog kennels, and pet rescue adoption outmatch the rest.

 15 years ago (14-09-2010)

We recently moved to Newport from Laguna Beach. I needed a local Vet. I checked many on the internet and to my surprise, the reviews for almost all of them were scary bad. I decided to go to Dr B. Our little princess was not herself. Dr B. showed me Xrays and what he thought. He was fair and wise. Went over all pricing before doing anything. Not only have we found a Dr for life, I have found a good friend and one of the most interesting people I have ever met. Dr B. make's boring interesting!!!!!!!!!!!!!!!!!!!

 14 years ago (22-07-2011)

Compró alimento para mis mascotas

 9 years ago (09-09-2016)

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Dover Shores Pet Care Center

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