All Storage of South Summerlin

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Address: 9440 Peace Way, Las Vegas, NV 89147, USA

Phone: (702) 871-6665

Website

State: Nevada

City: Las Vegas

Zip Code: 89147

Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: Closed

Update Info

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Reviews

I gave a bad review and it has been Deleted. So I will post again. Terrible service, roofs leak ruining your belongings, almost half inch wide gaps on floors entering building so you can dump your belongings on floor trying to get inside. Lights turned off while your inside and in a pitch black building. I had to feel my way along the walls to get out from the second floor. Entrance gate turned off before closing time. Late charges before due date. You will be sorry if you go here.

 7 years ago (18-01-2018)

Deserves all 5 stars. Customer service is great. The staff is very friendly, respectful and always ready to assist in anyway they can. Looking for a convenient storage facility with A1 service, they are the ones.

 7 years ago (24-01-2018)

Everyone was so helpful and friendly. The units were very clean, no odors or debri on property. Multiple security cameras. Definately check them out if looking for storage space!

 7 years ago (13-03-2018)

The team at Summerlin office is always helpful, friendly and go the extra mile.

They make us feel like family.

GREAT JOB !!!

 7 years ago (17-01-2018)

We paid a year in advance. After 12 months we received a late notice along with a $10 late charge instead of a bill. I called to find out why no bill and was informed they do not send bills but they do send late notices. Asked to have the $10 late charge waived and the manager refused. Common courtesy and a good business practice would have been a simple email or phone call to remind us of the renewal. 

The part that really made no sense was the willingness to waive the $10 late fee if we went on monthly autopay. My intention was to pay for another year but instead she was insistent on making that extra $10. This is a huge customer service fail on this facility and will probably result in us moving our stuff as we only use the locker to store files with no monetary value.  

There was also a break in to multiple units a few months ago. We were fortunate as there would be no interest in the files we store however multiple lockers were entered. I am not sure if the others were so lucky. Be careful what you store at this facility. 

This company should take the opportunity to learn from this customer service failure as a year in advance worth of rent was lost for $10 AND you now have a very dissatisfied customer.

 8 years ago (10-04-2017)

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All Storage of South Summerlin

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