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Reviews, get directions and contact details for Allstate Insurance Agent: Rebecca L. Rusak

Allstate Insurance Agent: Rebecca L. Rusak

Story

As a Personal Financial Representative in Madison Heights, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to say I work with a financially sound and stable company like Allstate. They've been helping to protect families and their assets since 1931. Today, you can choose from more than auto and home insurance. You can also find products that can help you with your financial goals. I'm committed to helping you protect what you have today and prepare for tomorrow. I understand the importance of thinking about the "big picture" when it comes to your financial future. From life insurance to retirement, I'm committed to helping you reach your financial goals.

Address: 131 13 Mile Rd, Madison Heights, MI 48071, USA
Phone: (248) 588-9200
moc.etatslla@kasuracceber
State: Michigan
Zip Code: 48071


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Reviews
Probably the worst experience I've ever had with any auto insurance company. Half of the employees there don't even know what they are doing.
8 years ago (20-06-2017)
Idk what people are complaining about. Its a family owned business. There might be some roughness when it comes to the family talking to one another which may come off as un professional but they take care of their clients, and try to save us money. So far so good Allstate!
10 years ago (18-02-2016)
Bad news. Calls the home phone at least 4 times a week. Never leaves message. I have blocked the number but the calls keep coming. Possibly using software to get around the block. Annoying at the least. In my opinion poor business practices. Would never purchase anything from anyone who does this.
11 years ago (11-07-2014)
Bad PPL all the way When I first got there to get insurance they were all Like " Sir , Sir " After 2 months of bad experience and super high payment for "14 years old car + clean record with no tickets at all " I decided to end Up My insurance, I went there to cancel the policy and this Rebecca has no respect for nobody , she was like " hi there " Seriously ! I have name and if You don't know My name Use Sir ! To show some respect while Im leaving Your bad company PPL PLEASE DON'T GO THERE PLEASE SAVE YOUR $ , THEY ARE NOT THE GOOD HANDS THAT I THOUGHT !!!
10 years ago (25-11-2015)
I cant believe how rudely a friend and I were treated today by one of your allstate agents (Rebecca Rusak 131 west 13 mile rd madison heights, MI) From the minute we walked in the door we were yelled at to go sit down over there with a sharp point. So we went and sat in a corner where I could see a employee eatting pizza. The lady who yelled at me in the first place was yelling across the room to a client about how she couldn't help him and he was wrong, wrong, wrong. Than the phone rang the lady yelled at the girl eatting pizza to get that. Than the guy left and the crabby lady yelled at the younger girl to help us. I apologized for interrupting her lunch. She started typing in our info and the rude lady came back and yelled at me to get my feet off HER seat (I was sitting crossed legged). The younger lady asked us questions politely and when we didn't answer fast enough with the right answers the rude lady came rushing back over, interrupted us, and started yelling that we basically couldn't get insurance thru them. I don't know if that is just how you train your employee's to respond to people who don't know all the answers. I was planning on insuring two cars with you today but after that experience I will never use your company and I am making sure to pass on the story to others when they ask me where to go for car insurance.
13 years ago (19-08-2012)
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