Allyson Farrell, OD

Reviews, get directions and contact details for Allyson Farrell, OD

Address: 119 S L St, Dinuba, CA 93618, USA

Phone: (559) 591-4656

State: California

Zip Code: 93618

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Reviews

I attented this eye doctor since high school and i never had such an off putting experience since today as much as i respect dr farrel i was unable to get contacts that was covered by insurance no matter how much i explained i cannot afford to go over and while some of the staff are very sweet there are others that are rude as i wait for my change literally 50 cents my daughter had used the bathroom in her diaper the receptionist said i can change her while i wait ,even though i wanted to change her else where and did not ask to use their bathroom, so i got my diaper bag from the car to change my daughter, please note that i am pregnant, i change her in the bathroom and dispose of the diaper in there as well i go back to front desk and she tells me to put the trash in seprate bag and dispose elsewhere making me fish it out of the filthy trash and dispose of it why would they not put a sign on the trash if they do not want diapers in there better yet why ask me to even change her there in the first place i know its simply because that receptionist is too lazy to throw the trash herself all trash should be thrown everyday especially in a doctors office she must feel real powerful sitting behind the desk doing alot of nothing bossing patients around as if shes someone i couldve easily said shove it up your ass and throw it yourselfand she wouldve done nothing but ill gladly take the initative to do her job for her if shes too lazy even if i am pregnant although ill miss the other sweet ladys its the failer to listen care and understand their patients is why i will not be returning

 9 years ago (09-05-2017)

Depending on what staff you may get greeted by, you may get lucky and get a semi-friendly employee. Overall rude customer service! Don't try calling the office because if you get  someone in particular, she will automatically put you on hold. As i sat in the office one day and watched her nonsense for about an hour. 

Federal law states you have the right to your own Medical Record, but getting a copy of your prescription is worst than pulling teeth!  They gave us two incomplete prescriptions and took their time doing it.  The store in which i took those prescriptions looked at us with amazement? they know better. They DO NOT, let me repeat DO NOT want you to buy your product (contact lenses, frames) anywhere else they will give you an excuse that the Dr. isn't in to write the prescription, yet they created a nightmare out  of coordinating my benefits, charging for product and services that didn't even have a prescription written for it, because remember the Dr. didn't have time to sign. They billed and received payment for this. go figure. 
I Had to go straight to my insurance (VSP) to investigate this and were demanded to reimburse them for my plans.
Please save your self and family the trouble and keep shopping around for your family optometrist!!

 12 years ago (19-05-2015)

I posted a similar review for Dr. Robert Farrell, but since I've seen both doctors I better post on both listed. I have been going to both of the Dr. Farrells since I was 15 years old ( I think). Dr. Allyson Farrell for regular exams and Dr. Robert Farrell for contact lens exams and fittings. Even while I was in college, I drove back home to have my eyes checked and my glasses/contacts ordered instead of finding a new eye doctor in my area. Dr. Allyson Farrell is a caring, personable, and thorough optometrist. She has seen everyone in my family (all 5 of us have vision problems unfortunately) and we all love having her as our eye doctor. After a fire at my parents home, my sisters glasses and moms contacts were ruined. Dr. Farrell's office got them replacements quickly and it was clear that Dr. Allyson really did care about my mom and sister during that difficult time for them. The office is clean and up to date and there is a large selection of glasses to choose from. I try on every pair when I am ready to buy a new set. I never have a problem finding a pair of glasses that I "love" and keeping the costs reasonable. They even shipped my glasses and contacts directly to me while I was in college for convenience. 

 14 years ago (07-06-2013)

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