Altura Credit Union

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Address: 36101 Bob Hope Dr, Rancho Mirage, CA 92270, USA

Phone: (888) 883-7228

Website

State: California

Zip Code: 92270

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Reviews

This is my first credit union So all other experience is from big banks. Definitely slow at times, sometimes there are some works who look and act like they don't want to be there but over all i have had way better credit options with them than any other bank.

 8 years ago (14-07-2017)

It is what you would expect out of a bank. The tellers are courteous and helpful. I had a car loan, savings and checking accounts here. Savings interest was next to nothing, so I moved to online banking.

 8 years ago (07-04-2017)

It's a fiasco most of the time sometimes good and fast service

 8 years ago (10-07-2017)

Always friendly service. I've never had to wait very long.  

 8 years ago (13-04-2017)

Very poor customer service indeed! I was hung up on recently when I traveled outside the country and had my card stolen. I FINALLY got through to someone and BAM she hung up on me. Ultimately, Altura left me to swing in the wind when I traveled internationally using their card, Their customer service is from the 1900's. Chat? If you have extra time to waste it's a mediocre service at best. Originally I switched to this bank because I didn't want the big bank experience. But there are things within the power of Altura that can be done to make the banking experience acceptable. Customer Service is a definite problem for Altura.

 9 years ago (12-07-2016)

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