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American Family Dentistry Mountain Grove

  1. Tennessee
  2. Seymour Dentist
  3. Tennessee Dentist

Reviews, get directions and contact details for American Family Dentistry Mountain Grove

Address: 7562 Mountain Grove Dr, Knoxville, TN 37920, USA
Phone: (865) 240-2091
State: Tennessee
Zip Code: 37920


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Reviews
Dr. Brown and Dave are the greatest. I am beyond impressed every time. Thank you for the great service! You're the best.
8 years ago (30-05-2017)
I purchased an ins plan that only this group is on. I read the bad reviews, but I wanted to stay positive and believe that it would be okay, but it was a mistake. Save yourself time and money and take these bad reviews seriously. In early May I called to schedule an appt for June, which my ins would be in effect by then. M.E. at Mountain Grove told me that they would not schedule an appt until they receive a roster from my ins. That is odd when you can call and verify my ins. (I am a medical biller and I know about insurance and billing. You schedule the appt and then you can verify that person's insurance. If there's an issue you call them back and discuss it.) I explained that I wanted to schedule it a month in advance so that I would have an appt ready and be less likely to miss work. She then said, We do not have any evening or weekend appts for the rest of the year. NO evening or weekends at all for the ENTIRE YEAR. really? She was unfriendly and did I mention that I called two days before anyone there would answer the phone? 1. She wouldn't schedule the appt. 2. Told me there were no evening or weekend appts for the rest of the year because they were booked. 3. No help at all. 4. rarely answer their phones. I canceled the dental insurance that I just purchased and went to another dentist who got me in asap and was great.
8 years ago (07-06-2017)
Chat Conversation Start 9:25AM Have been a patient at the Mountain Grove Knoxville location for over 2 years. Dr Carney put in a crown and filling on 11/8. Called their office yesterday and made an appointment for this morning due to pain, headache, and sensitivity resulting from the the crown and filling. After getting to the office this morning, was told the earliest the doctor could see me is next week. So much for being able to depend on them for an emergency. The office staff offered nothing and was very unprofessional. They told me "that's all we can do". Is this the standard procedure for AFD?
9 years ago (08-12-2016)
My family has been to receiving dental care at Dr. Brown's office for over 5 years and we never have had any problems. everybody in there is nice.
8 years ago (23-04-2017)
I have never had a problem with the service of Dr. Brown or his staff. I really appreciate the oral care he has given to me and my grandchildren.
9 years ago (14-12-2016)
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