Angel Dental Care

Reviews, get directions and contact details for Angel Dental Care

Address: 9701 Vista Way, Garfield Heights, OH 44125, USA

Phone: (216) 662-9900

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State: Ohio

Zip Code: 44125

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Reviews

From the moment I walked in all the staff were very professional. The young x-ray tech very gentle and best of all the hygienist was very professional, thorough, knowledgeable and sweet.  This was not my first time here. I was here a couple years ago and felt the same.  A lot of dentists like to break up appointments to make you have several visits.    Here they go to it and get it done in one visit.

 8 years ago (03-05-2017)

I will never come back to this office again. I called to make an appointment they were able to give me a same day appointment, however while booking i ask the lady could they provide all services before i left work to come, the lady stated yes. i get to the office, i spent two hours in the waiting room, and they services that were needed were not able to be perform i would have needed to schedule another visit at a different location. please do not bring yourself nor your loved ones to this office.

 8 years ago (30-05-2017)

In December, I called to schedule a dental exam and cleaning, as a new patient. I have always seen a reliable and consistent family dentist in the past, however since moving to the Cleveland area I have not established a dentist in the area. Angel is close to my home in Garfield Heights and since my husband had received an exam and cleaning there in the past, I decided to give it a try. 

Upon arriving promptly to my 8:00AM appointment (for which I scheduled time away from work), I was surprised to wait an hour to be seen. During my long wait, the front desk staff were loud, socializing with a friend who stopped in. After finally being called back (which occurred after I checked in with the front desk to be sure my appointment had not been forgotten) I was rather surprised that I had mistakenly only been scheduled for an exam, not a cleaning as well. When I called to schedule, I made it clear I was seeking both. Having been to several very reputable dental and orthodontic practices over the years, I was surprised that these could/should even be scheduled separately from one another. Especially as a new patient. 

I then was ushered to return to the waiting room to wait for any possible opening for my cleaning (even though it was not my error) I continued to wait for an extensive period of time before finally being taking back for a cleaning. 

During the dental exam I was told I had a total of 4 surface cavities, and was strongly encouraged to have them filled as soon as possible. I scheduled an appointment prior to leaving. From the time I checked in for my 8:00 AM appointment until the time I left Angel, it had been over 3 hours. 

Only three weeks later, I opted to see a different dentist for my cavities, that coincided better with my schedule. I was seen by not only one, but two faculty dentists, as well as three student dentists at Case Western Reserve University. Case has one of the top dental programs in the country. Not only were the staff dentists I saw long-time highly qualified practicing dentists themselves, they are also professors in Case's dental school. They are the gold standard for dental care and some of the most qualified and published in their field. I was beyond surprised to hear that I did not have 4 cavities, in fact there were zero cavities in my mouth, and I was told I have excellent oral health. 

I was examined thoroughly, and even given a second complementary cleaning during the process. I would also like to add that calling Angel prior to my appointment at Case, to request that my x-rays be sent to Case, was very difficult. It required three separate phone calls one of which was from Case directly. I was repeatedly told Angel had sent them, when they had not. Unfortunately, I can only assume it was so difficult to have the x-rays sent, because the x-rays would clearly show I did in fact not have any cavities.

The idea that a dentist would falsely apply a diagnosis for monetary gain is not only horrifying, but incredibly unethical. I would encourage anyone who's considering having work done with Angel Dental to seek a second opinion.

 8 years ago (20-02-2017)

This is the least professional dentist office ever never bringing my children here again second time they pissed me off I obviously don't recommend

 8 years ago (25-05-2017)

Amazing place to go for all your dental needs. Everyone from the receptionist to the dentists are extremely nice and treat you with the utmost care. Honest about their work and make you know they truly care about your teeth and work with you, not against you. I am definitely going to be a returning customer.

 8 years ago (27-01-2017)

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