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Animal Ark Veterinary Hospital

  1. North Carolina
  2. Clemmons Veterinary Care

Reviews, get directions and contact details for Animal Ark Veterinary Hospital

About

All the Love and Care Your Pet Needs to Stay Healthy!

Story

Animal Ark Veterinary Hospital was established to help you care for your dogs, cats, birds and small exotic pets. We strive to offer total health care from pediatrics to geriatrics, from preventative medicine to emergency medicine, and from diets and nutrition to dental care. We want to earn your trust and confidence by providing your pet the best and most comprehensive veterinary care available today. Animal Ark has the latest in veterinary equipment to help diagnose and treat your pets. We have a full in-house surgical facility, laboratory, x-ray, dental x-ray, endoscopy, vidoescope, and special equipment including EKG and pulse oximetry to monitor your pet's condition and assure it's safety under anesthesia. We have also added a therapy laser that promotes healing, decreases pain and reduces inflamation. Our goal is to help you provide the very best care for your pets and to maintain their well being throughout their lives.

Address: 3515 Lawrence St, Clemmons, NC 27012, USA
Phone: (336) 778-2738
moc.tevkralamina@ffatskra
State: North Carolina
Zip Code: 27012


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Reviews
We have a pet rat that was mauled by a cat. Very few animal hospitals will see smaller exotic animals like fancy rats. Animal Ark was wonderful and cleared time for our pet to be seen right away given his serious injuries. They called and followed up and we went back two more times for additional antibiotics and other medications. Animal Ark was always friendly accommodating even for our little injured Rocky the rat, who has now made a full recovery :-)
8 years ago (03-11-2017)
This veterinarian tends to delete ANY negative reviews on other sites. They also report you to try to keep you quiet. This is a butcher shop that killed my baby. I had a beautiful pet chinchilla. I had begun noticing that he was drooling, which is an indicator of teeth issues. We took him to an emergency vet in Greensboro, who confirmed that drooling does mean that his teeth were bothering him. This vet was was not equipped for in depth treat of exotic animals, like actual emergency rooms, the know enough to stabilize the pet, and refer to more specialized with the pet. They referred us to this vet, not knowing they would butcher our beloved Maui. The emergency vet did provide something for pain, and we began hand feeding Maui. Once we did this we started to see marked improvement, his drooling had almost completely stopped; he had more energy, his eyes were brighter, he was inquisitive, and began eating his normal food again on his own. About a week later, we took Maui to Animal Ark. The first visit was on a Saturday. They saw him briefly and said, "yep that's his teeth, those need to come out." They prescribed antibiotics, anti-inflammatories, and more pain medicine and wanted to do surgery that Monday. Maui was even more active, he was no longer drooling and had more energy than ever! He was so mischievous and inquisitive. I have videos of my baby playing that weekend. On Monday, he goes for surgery. They pulled 5 teeth, 5! My baby was a 1.5lb chinchilla, you wouldn't pull that many at once on a grown man. They called us to say he had been great right after surgery! But hadn't gotten worse and was on oxygen. That evening they still sent him home with us, even though it sounded like maybe he should stay overnight. When we saw him he was covered in blood, all of his fur matted in blood. We were terrified, he was also having trouble breathing. That night he slept in his carrier, by the bed so that I could hear his breathing. The following day his breath is still labored and we're still worried, so we call the vet to ask about it and the essentially said he was just healing. That night, we put him in a small cage with food, water, and a dust bath, next to his normal large cage, so that he could be closer from the cage mate he'd had his whole life. On Wednesday, we begin getting calls that we should bring him to the vet right away. I had to work, so my mother took him. When I was packing him up to go before work, I noticed that his eyes were brighter, he had used the dust bath to clean himself so not more blood matted fur...he appeared to be feeling a little better, though his breathing was still shallow. My mom took him to the vet where she spent four hours. They finally see and say that he looks good, he's just recovering, etc. But, they did give him a breathing treatment. When my mother got Maui home, he couldn't move. Could barely get his up. He was worse! 4 hours later he died. By that Wednesday evening...my baby was dead. I absolutely hold this vet responsible. Please, if you have an exotic pet go elsewhere. They should not be allowed to treat chinchillas, and I'd like to see to it that they don't in the future. I hope they get the joy of watching their loved one in immense pain, covered in blood, struggling to breathe, and unable to move. We could have kept him at home and he could have lived out his life being hand fed but happy and with his best friend.
8 years ago (09-12-2017)
The doctors are quite thorough, knowledgeable, and compassionate. The staff is very friendly and helpful. The best vet experience I have ever had!
8 years ago (26-10-2017)
It doesn't get better than Animal Ark. The staff is friendly and will treat your pet like theirs. Mitch Spindel is a wonderful veterinarian who has hired a great staff. The care they provide is personal.
8 years ago (04-09-2017)
Disappointed. After 16+ years as an Animal Ark customer with 8 dogs and a rescue foster parent it's time to go. 1. As a foster parent for a rescue, I was fostering a puppy who had worms, which somehow passed them to one of my pups. When I called to see about getting a dewormer for all of my dogs (to be on the safe side) I was told that they all had to be seen and examined before they could give the dewormer $$. Seriously?! They didn't even have available appointments to see all 8. I requested that Dr. Spindel call me, which he did and told me no I didn't have to bring them in and he would get the meds ready for me if I could get him their weights. In hindsight, shouldn't they have their weight on file? Hmmm.... let's see # 2 below...... 2. Recently, I ordered heartworm preventive online for my 7 lb. Chihuahua. Animal Ark wouldn't approve the prescription request for the dose I ordered because they had the wrong weight in their system for my dog. They approved a prescription for a higher dose that agreed with the incorrect weight. I'll add that I had previously called, told them about the weight error and requested it be corrected. That didn't happen. I had to contact them again to have them correct his weight and approve the lower dose. I could have given my 7 lb. a heartworm prevention for a dog who weighed up to 25 lbs. because of their mistake. 3. My Lab is due for her distemper on 12/4, her annual physical isn't due until the end of the month. I asked for an appointment to get the distemper only right now and that I'd schedule her physical for the end of the month. I was told that they wouldn't give her the vaccine without an exam. It's policy. $$ My dogs have their exams every year and are always current on their vaccines. After being a customer for over 16 years, I expected to be "allowed" to have my dog vaccinated on her due date and her physical done when it was due, not before. On a side note, I was at Animal Ark on Friday, 11/24 with someone else who had a very sick pup. While we were waiting in the exam room, music was blasting and people were laughing, sounded like they were having a REALLY good time. When the tech came in, the person I was with said, "sounds like there's a party back there." The tech's response, "they're doing a surgery. They do what they can to get through the day." REALLY?! If that was one of my fur babies back there having surgery, I would be livid!! Time to take my 8 babies plus foster pup(s) to a different practice. A practice that is more focused on caring for animals and not "doing what they can to get through the day" and of course the mighty $.
8 years ago (26-11-2017)
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