Animal Hut

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About

We Care About Your Pets! That is our motto at Animal Hut! Our professional groomers have 12-25+ years of experience grooming all breeds of dogs and cats.

Story

Animal Hut opened it's doors on May 1st 1989. We have been proudly serving pets and their owners in Penn Hills and surrounding communities ever since. We CARE ABOUT YOUR PETS and your needs. Our groomers are professionals with 12-25+ years of experience grooming all breeds of dogs and cats. Animal Hut's owner Renee Lauer specializes in the Bichon Frise, and has 28+ years of experience grooming, showing, and breeding Bichons. We are always happy to answer your questions and give suggestions on issues you may be experiencing with your pets. Grooming is by appointment only, so please call 412-795-6556 to schedule appointments or a free grooming consultation. We offer walk-in nail trimming for dogs and cats Tuesday through Saturday between 9:00 AM and 3:00 pm.

In addition to our expert grooming service our retail area carries dog and cat supplies including foods (Blue Buffalo, Merrick, and Nutri Source including Pure Vita), collars, harnesses, leashes, toys, American rawhide, shampoos, grooming tools, flea products, pet carriers, dog crates, Greenies, dental care items and other helpful health products, just to name a few!

Please take a minute to browse through our pictures to see the adorable pets we have groomed, our facilities and our products. Like and follow our page to see more of what is coming new to Animal Hut! Please stop in to meet us, or call 412-795-6556 to make an appointment.

Address: 7193 Saltsburg Rd, Penn Hills, PA 15235, USA

Phone: (412) 795-6556

Website

ten.nozirev@1tuhlamina

State: Pennsylvania

Zip Code: 15235

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Reviews

Very friendly and helpful. Clean and organized.

 7 years ago (16-09-2017)

I started taking my 8 month old Golden Retriever to Animal Hut when she became to heavy for me to lift and bathe her. I absolutely love her finished look! Her groomer does a beautiful job with her! They are patient and thorough. I highly  recommend them.

 8 years ago (09-11-2016)

I truly do hate to leave a bad review. I'm writing this on behalf of my mother, Tammy. We own the two Pomeranians, Phinx and Gia. We have been customers for well over 5 years. The main reason we kept giving this place so many chances is we live about one minute away from the plaza so it's very convenient for us. 

Now this review is being compiled over some years as a customer. First, the owner (Renee), wasn't always the most pleasant person to converse with. Usually, we would be met with a standoffish attitude of some sort and for years we let it go. We know of other friends and colleagues who go there who had this same complaint, some stopping business altogether with her establishment. Now to be fair, she has had a better attitude over the last year with us. 

The second point is she is too pushy with upselling. We come there and spend about $120 each visit and that's including the tip and we would still have her try and push her food, accessories, etc, onto us. $120 isn't cheap, stop being greedy and pushy, please. 

Third, she used to do a loyalty program, buy 10 groomings and get one free. Well, we had 9 on our card and with no advance warning, she dishonors the program, doesn't give us the tenth credit and definitely did not give us a free grooming. You would think as a business owner, you would show a little more consideration to your long time and loyal customers. It's okay to cancel the program but to drop us like that... Terrible. 

Fourth, and my last and most critical point, her groomers keep hurting our dogs! This has happened several times and we brought it to her attention before! We have small Pomeranians and they have had too many burns and gashes on them. It looks like bad razor or carpet burn. This last time was finally it for us. Our boy, Phinx, looks terrible on his stomach and inner groin area. The worst burns I've seen yet. We will be taking pictures and my mom, Tammy, will be coming into the store  Tue Nov 1st 2016, to have a word with you and the groomer. 

Sorry Renee, after years of bad service and attitude and you're expensive prices, we can no longer do business with you. I would advise that you start changing your business practices and start treating your customers with more respect. We will not be coming back to your business after Tue.

 8 years ago (30-10-2016)

I called to ask about grooming, was told they would groom the dog, trim his nails, and give him a d'shedding treatment. It basically looks like they brushed him, no grooming as requested, and his nail was trimmed too short. within 40 minutes of him being home his nail broke and he is bleeding all around my house.  Also he is still shedding hair everywhere, which I was told.would be completely combed out. 

Between asking for something, and not getting what I wanted, and more seriously him bleeding everywhere I am seriously upset. I wasn't going to write about the "grooming" or lack thereof, but once he started bleeding everywhere I felt compelled.

 9 years ago (18-06-2016)

Here at Animal Hut we do our best to provide excellent service to our clients and their pets.  We offer various services as part of our grooming, one being a deshedding package.  The deshedding involves various steps including a special deshedding shampoo, and a deshedding conditioner, both of which the pet soaks in for 5 minutes.  They are then blown dried and once dry they are combed with an appropriate deshedding tool and then brushed and combed.  Most of our clients see a difference after one treatment, some don't.  However usually with a second treatment the owner begins to see a difference.  Sometimes it depends on where the pet is in it's shedding cycle.  The purpose of the deshedding treatment is not only to remove the current shedding hair, but the treatment conditions the skin, coat and hair follicles to help prevent future heavy shedding.  If you have questions about this procedure, please feel free to contact us!  We are always happy to help!

 9 years ago (19-07-2016)

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