Animal Medical & Surgical Center

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Address: 17477 N 82nd St, Scottsdale, AZ 85255, USA

Phone: (480) 502-4400

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State: Arizona

Zip Code: 85255

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Reviews

Our rescue has had many dogs pass through the door and we have always received first class service.  They go the extra mile to ensure their health.

 9 years ago (10-10-2016)

AMSC is an outstanding veterinarian office. They have all the up to date diagnostic and treatment options.  The veterinarians, Dr Wheeler, Dr Arthur, Dr Jha, Dr Fryer, Dr Parker to name just a few are compassionate, caring and treat me like I was family.  The front office staff is efficient, knowledgeable and ready to handle any scheduling issue that may arise.  I love that AMSC is open 24-7.  Its so convenient!!!!! 

 9 years ago (10-10-2016)

A huge waste, when all I got was a one hour and twenty minute sales pitch.  I made it very clear when I went in that my little girl Serene (dog) was not a candidate for an MRI, and that I wanted as little done with her as possible.  any stressful event triggers a seizure.  I went there because their website boasts that they have a new CT scan that shows cancer, injuries, dental disease and nasal disease and all in 18 minutes.  Wow!  So I saw Dr. Mundschenk (who missed her calling, seriously, a used car lot needs your skills).   after being there over an hour Mundschenk told me that their CT scan does NOT show all those problems.  What?  I told her their website clearly states it does.  No, she insisted that only an MRI would do that.  I told her Serene will NOT have an MRI as I do not believe she would survive it (update for those who do not know a lot of sick dogs do NOT survive the hour long MRI procedure according to HONEST vets, of which my cousin is one, and a longtime friend in Fla. is another).  She also said that even if Serene had just the CT scan (though apparently she thinks the CT scan is crap) she would also need dental x-rays.  She argued that the good vets know the CT scan can't be used for dental.  Oh, so why does your website actually boast that it can?  Then she wanted more blood work.  Serene has had her blood tested twice in the last month and every imaginable test on the books has been done.  Yes, says Munschenk, but one month for a dog is like a LIFETIME for humans.  Really?  I don't know of any other vet who says that.  usually, it's good for six months.   I can see the words "kachink kachink" going on in her head.  She refused to let me get the CT scan w/out the bloodwork and dental x-rays.  So I left without doing anything.  This was very hard on poor Serene as we drove an hour to get there, an hour back and were there for an hour and a half.  I told Munschenk that they should have warned me on the phone that I would not be able to get a CT scan without jumping through hoops.  It's deplorable that these heartless and soulless monsters pray on desperate pet parents.

 9 years ago (15-08-2016)

What a great facility and staff. 

 9 years ago (16-01-2017)

Animal Medical & Surgical Center is simply wonderful. From the front desk, doctors, vet techs, and boarding group they have a way that makes both the owner and the dog feel safe and at home. It's like 'Cheers' when you walk in the door, they call every pet by name. It's refreshing to be at a place that if I call to check on Bruin when he is being boarded, check on him after surgery, or to ask questions about his health care they are nothing but friendly and helpful. As fellow pet owners would know, our pets are our babies and Bruin is no different. Driving in from the West Side of the Valley to use them I pass many other clinics and boarding places but I would not even think about taking him elsewhere. It's refreshing to see Bruin happy to be there and me know he is going to get the best care and love while he is there. 

 12 years ago (16-01-2014)

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Animal Medical & Surgical Center

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